Event Registration Coordinator

Registration Coordinator—Entry LevelPLEASE ONLY APPLY TO THIS JOB IF YOU ARE LOCAL TO BAY AREA AND ABLE TO COMMUTE 3 DAYS A WEEK TO OUR OFFICE LOCATIONLocation: San Francisco Bay Area | HybridMFactor Meetings currently has an office in San Carlos and is expanding into the North Bay. Candidates may be based near either location and are not expected to work from both offices.Start Your Career Creating Extraordinary ExperiencesAt MFactor Meetings, we believe the guest experience begins long before the opening reception. It starts with the first invitation, the first registration question, and the first thoughtful interaction with our team.We are looking for an organized, tech-savvy, and people-focused Registration Coordinator to join our growing team. This is an entry-level opportunity for someone who is excited to begin a career in corporate meetings, incentive travel, hospitality, or event management. You do not need years of industry experience. We are looking for someone with the right attitude, excellent attention to detail, strong communication skills, and a genuine desire to learn. We will provide training, guidance, and opportunities to grow within the meetings and incentive travel industry. If you love a beautifully organized spreadsheet, enjoy helping people, learn technology quickly, and get real satisfaction from keeping information accurate, we would love to meet you.What You’ll DoWorking closely with our registration and program teams, you will help manage the attendee experience from program launch through on-site execution and final reporting.Responsibilities include:Assist with building, testing, updating, and managing online registration websitesMaintain accurate attendee information, including contact details, travel plans, hotel requirements, activity selections, dietary needs, and special requestsMonitor registrations and help prepare clear, accurate reportsRespond to attendee questions with warmth, professionalism, and urgencyAssist with invitations, confirmations, reminders, travel communications, and other attendee materialsCoordinate information with clients, hotels, transportation providers, and other program partnersPrepare and update rooming lists, arrival and departure manifests, activity lists, and transportation reportsTrack registration deadlines and follow up on missing or incomplete informationCarefully review attendee data and help identify inconsistencies or missing detailsSupport air travel coordination and itinerary updates when requiredAssist with name badges, welcome materials, mobile apps, signage, and program collateralPrepare registration supplies and materials for shipment to program destinationsSupport on-site registration desks, hospitality areas, and attendee servicesHelp manage last-minute changes while remaining calm, positive, and solutions-orientedProtect confidential attendee and client informationAssist with post-program reporting, reconciliation, and database updatesCollaborate with the entire MFactor team to help every program run smoothlyWhat You BringA genuine interest in meetings, events, incentive travel, hospitality, or guest servicesExceptional attention to detail and a commitment to accuracyStrong written and verbal communication skillsA warm, professional, and service-focused approachConfidence using technology and enthusiasm for learning new platformsFamiliarity with Microsoft Office, particularly Excel, Outlook, and WordStrong organizational and time-management skillsThe ability to manage multiple assignments and meet deadlinesA proactive attitude and willingness to ask questionsGood judgment and the ability to handle confidential informationThe ability to work independently while staying connected to a collaborative teamFlexibility to travel and work occasional evenings and weekends when programs require itPrevious experience with Cvent, event registration, hospitality, travel, internships, or customer service is helpful but not required. Recent graduates and candidates transitioning into the meetings and events industry are encouraged to apply.You’ll Thrive Here If You Are…Detail-oriented: You catch the misspelled name, missing flight number, or conflicting arrival time.Guest-focused: You understand that every email and interaction is part of the attendee experience.Tech-comfortable: You enjoy learning systems and discovering more efficient ways to organize information.Calm under pressure: You approach unexpected changes with focus and a positive attitude.Proactive: You ask thoughtful questions, stay ahead of deadlines, and look for ways to help.Collaborative: You communicate openly and enjoy contributing to the success of the entire team.Curious: You are excited to learn about events, travel, destinations, and program operations.Fun to work with: You bring positive energy, kindness, professionalism, and a healthy sense of humor.Why MFactor Meetings?Since 2003, MFactor Meetings has designed and delivered award-winning corporate meetings and incentive experiences throughout the United States and around the world. We combine strategic thinking, creative ideas, personalized service, and operational precision to create programs that make a lasting impact.With an established office in San Carlos and an expanding presence in the North Bay, this is an exciting opportunity to join us during an important stage of growth.We work hard, support one another, celebrate great ideas, and take pride in creating extraordinary experiences. You will join a close-knit team where your contribution matters, your ideas are welcomed, and you will receive hands-on experience across many areas of the meetings and incentive travel industry.Compensation and BenefitsSalary range: 75K+ bonus, based on qualifications401KParticipation in our Health Care BenefitsPaid time off and company holidaysTraining and professional developmentIndustry involvement and networking opportunitiesOpportunities for domestic and international travelA collaborative, entrepreneurial environment where creativity is encouragedOpportunities to grow your career within MFactor MeetingsReady to Begin Your Career With Us?Please send your résumé and a brief introduction telling us why you are interested in meetings, events, and incentive travel. We would also love to hear about a time when your attention to detail helped create a better experience or prevented a problem—whether it happened at work, during an internship, at school, or while volunteering.Apply to: shaina.desai@mfactormeetings.com MFactor Meetings is an equal opportunity employer. We value different perspectives and are committed to creating an inclusive workplace.