Executive Assistant

Languages: Fluency in Arabic and English is required for this position.Marketing & Brand Support:Assist with the execution of marketing activities for the company's brands.Coordinate with designers, printers, agencies, photographers and other external suppliers.Assist in preparing and updating catalogues, brochures, presentations and other marketing materials.Support basic social media activities and coordinate content preparation.Assist with product launches, packaging projects, exhibitions, events and promotional activities.Ensure marketing materials and brand communication remain consistent and professional.Conduct basic competitor and market research and help coordinate photography and content for new products.E-Commerce Customer Support:Handle and follow up on customer inquiries received through the company's e-commerce channels.Respond professionally to e-commerce customers regarding products, orders and general inquiries.Coordinate internally with the relevant departments to resolve e-commerce customer requests and issues.Follow up on online orders when required and ensure customer concerns are addressed promptly.Maintain organized records of recurring e-commerce customer inquiries, feedback and issues.Escalate important customer matters to the CEO or relevant department when necessaryBusiness Coordination & Follow-Up:Follow up internally on deadlines, e-commerce customer requests and management priorities.Coordinate with suppliers and service providers when required.Assist with preparing product information, price lists and presentations.Coordinate samples, meetings, factory visits and other business activities.Research suppliers, products and business opportunities when requested.