Executive Assistant / Personal Assistant / Receptionist

Role DescriptionProvide reliable administrative, organizational, or front-of-house support to help leaders and workplaces operate efficiently. Manage communications, schedules, and day-to-day requests with professionalism, discretion, and attention to detail.Key ResponsibilitiesHandle enquiries, calls, correspondence, and requests, directing them to the appropriate person.Coordinate appointments, meetings, calendars, and room bookings within the assigned remit.Prepare documents, meeting materials, and routine communications.Maintain accurate records, contact lists, and filing systems.Coordinate travel, accommodation, itineraries, and expense documentation where required.Liaise with employees, clients, visitors, suppliers, and other stakeholders.Support events, office activities, and administrative arrangements.Prioritize requests, follow up on outstanding actions, and escalate urgent matters.Handle confidential information and follow access, approval, and information management procedures.Provide administrative coverage and assist colleagues as needed.Role-Specific ResponsibilitiesExecutive Assistant: Manage complex executive calendars, coordinate leadership and board meetings, prepare briefing materials, and track decisions and follow-up actions.Personal Assistant: Organize an assigned individual’s schedule, correspondence, travel, and agreed business or personal arrangements, maintaining clear priorities and discretion.Receptionist: Welcome visitors, manage sign-in procedures, answer and route calls, coordinate deliveries, and maintain a professional reception area.QualificationsRelevant experience in administrative support, executive support, reception, hospitality, or customer service, appropriate to the position.Strong organizational skills and attention to detail.Clear written and verbal communication skills.A professional, courteous, and service-focused approach.Proficiency in office productivity tools, email, and calendar systems.Ability to manage competing requests and respond calmly to changing priorities.Sound judgment and discretion when handling sensitive information.A relevant administrative or business qualification, or equivalent practical experience.Executive Assistant: Experience supporting senior leaders, managing complex schedules, and coordinating sensitive communications.Personal Assistant: Ability to anticipate needs and coordinate arrangements independently within agreed boundaries.Receptionist: Confidence handling visitors, telephone enquiries, and front-desk systems; entry-level candidates may be considered.Preferred QualificationsExperience coordinating international travel and meetings across time zones.Familiarity with expense systems, meeting platforms, and document management tools.Experience preparing minutes, presentations, or executive correspondence.Additional language skills relevant to the individuals or visitors supported.For reception roles, familiarity with visitor management and workplace security procedures.Scope by RoleExecutive Assistant: Provides high-level organizational and administrative support to executives, enabling effective prioritization and leadership coordination.Personal Assistant: Provides dedicated support to an individual, managing schedules and agreed arrangements.Receptionist: Serves as the first point of contact for visitors and callers while supporting reception and office administration.