Executive

We’re Hiring | Executive / Senior Executive – Loan OperationsLocation: Domlur, BengaluruExperience: 1–3 YearsCompany: UnacademyWe’re looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases.What You’ll Do:• Manage daily loan cases and ensure processing within defined TATs• Coordinate with lenders & Sales Teams for smooth application closure• Track pending cases, identify bottlenecks & drive resolutions• Handle loan-related escalations and customer/learner concerns• Support Sales Teams with rejected/non-approved cases and payment failures• Ensure adherence to SOPs, processes & compliance requirements• Identify potential mis-selling/non-compliance cases and escalate appropriately• Work with stakeholders to improve the overall loan journey• Coordinate on course/goal mapping and re-mapping on loan formsWhat We’re Looking For:• 1–3 years of experience in loan processing/operations• Strong command of Hindi & English• Excellent written English communication• Strong coordination, problem-solving & communication skills• Ability to manage multiple cases and escalations within strict TATs• Comfortable working in a fast-paced, target-driven environmentInterested?Share your updated CV at bajwa.sargun@unacademy.comContact: 8860773881