Executive – Credit Control

Key ResponsibilitiesCredit Control & ReceivablesMonitor customer accounts to ensure compliance with approved credit limits and payment terms.Maintain accurate customer account information and receivable records within the ERP system.Reconcile customer accounts and resolve discrepancies on a regular basis.Monitor outstanding receivables and follow up on overdue accounts to ensure timely collections.Prepare customer statements, aging reports, and collection status reports.Collections & Customer CoordinationFollow up with customers regarding outstanding payments and resolve billing or payment-related queries.Issue payment reminders and coordinate collection activities.Liaise with internal departments to resolve disputes affecting collections.Ensure customer payments are correctly allocated against invoices.Credit AdministrationSupport customer account creation and credit limit updates following internal approval processes.Maintain complete and up-to-date customer credit documentation.Ensure all credit-related records are accurate and easily traceable.Assist in reviewing customer creditworthiness and monitoring financial exposure.Reporting & CompliancePrepare periodic reports on receivables, collections, aging, and Days Sales Outstanding (DSO).Ensure adherence to company credit policies and internal controls.Support internal and external audits by maintaining complete documentation.Recommend improvements to credit control processes and collection efficiency.Process ImprovementIdentify opportunities to improve receivables management and collection processes.Support automation and ERP enhancements related to credit management.Assist in achieving departmental KPIs related to collections and cash flow.QualificationsBachelor's degree in Accounting, Finance, Commerce, Business Administration, or a related field.Experience3–5 years of experience in Credit Control, Accounts Receivable, Collections, or Finance.Experience in manufacturing, trading, FMCG, or distribution industries is preferred.Hands-on experience with ERP systems is an advantage.