Executive Director of Operations

Ready to leave your mark on a firm that's already on the rise?We're seeking an Executive Director/COO to join one of the top professional services firms in the Valley - a firm with deep roots, a reputation for excellence, and real momentum heading into its next chapter.Why This FirmThis is an organization built by respected industry leaders who are now focused on building something that outlasts them - a true legacy. The culture here is refreshingly down-to-earth: collaborative, engaged, and free of the stuffiness you might expect. Leadership is hands-on and invested in your success.Real progress has already been made - financial reporting has been overhauled and key systems modernized - but there's still meaningful work ahead, and this role is central to carrying that momentum forward. This is a chance to step in, build on the improvements already underway, and show this firm what world-class operational leadership looks like, with genuine room to shape the path ahead.The OpportunityAs Executive Director, you'll serve as the firm's chief operating officer - the person who keeps the business of the business running smoothly so client-facing professionals can stay focused on serving clients. You'll partner closely with firm leadership and the Board, oversee a capable existing team, and have real influence over how the firm operates and grows.What You'll OwnLead firm-wide operations, including policy rollout, vendor management, and the annual and quarterly budget cyclesOwn financial reporting, compensation administration, and pay benchmarking, including partner/shareholder compensation matters and year-end comp summariesServe as Firm Secretary, attending Board meetings, preparing minutes, and keeping the Board informed with timely updates and follow-throughSupport firm governance, including budget deviation tracking, contingency matter tracking, and broader Board development effortsOversee risk and compliance functions, including professional liability coverage, conflicts checks, and internal ethics guidanceManage lateral hiring and onboarding for incoming senior professionals, and step in on client issues that need attention beyond what client teams can resolveDrive marketing and visibility efforts, including proposal submissions, internal communications, and professional development opportunities like speaking engagements and conferencesOversee technology operations, including managed service provider performance, coordination with outside tech vendors, and data backup/security assuranceWhat You BringBachelor's degree in Business, Finance, or a related field required; advanced degree a plus10+ years of progressively responsible management experienceExperience running a professional services firmSolid grounding in financial management and operational best practicesStrong leadership instincts paired with sharp analytical and communication skillsGood judgment on what to escalate versus solve - decisive, organized, and steady under pressureWhat's In It For YouCompetitive compensation package100% employer-paid medical for employeesUnlimited PTO401(k)10 paid holidays, plus one additional at company discretionHybrid schedule (1 day WFH)A firm that invests in its people — lunch and learns, an annual holiday celebration, and a genuine seat at the leadership tableThis is a highly visible role in the firm - a unique chance to step into a well-supported, forward-moving organization and truly make it your own!