Executive Lead

Job SummaryResponsible for supporting business processes within Global Business Services, driving program management including but not limited to governance, transition and continuous improvementsJob ResponsibilitiesResponsible for operational excellence in line with GBS operating model by driving governance framework as per GBS operating modelDrive governance for GBS operational plansPublish operational dashboards. Trend and analyze for governanceTrack execution of operational actions. Report against plan on outcomes realized from actionsChampion Continuous Improvement Initiatives at GBSDrive meeting as per agreed governance framework for all processesEnsure transition excellence by implementing 6D methodology for all process transfersManage RAID (Risk, Action, Issue, Decision) across GBS for people, process and systemsEscalate process risks and issues appropriately collaboratively with the Service Leaders and Operational LeadersSupport Quality Management Team for activities as alignedSupport regulatory and customer audits, when requiredEscalate unresolved issues to immediate supervisorWorks in a safe manner collaborating as a team member to achieve all outcomes.Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.All other relevant duties as assigned.Job RequirementsEducationMinimum Post Graduate, preferably in the field of Life-sciencesKnowledge, Skills and AbilitiesExcellent communication skillsMultitasking and good at analyticsAdept with Microsoft office suite of applicationsCapability to work in a matrix environmentExperience5-8 yrs of similar industry experience