Executive Manager Hospitality

Company Description Caravans Holding Group is an investment company founded in 1980 and headquartered in Tabūk, in the north of Saudi Arabia, a region with strong historical significance and high tourism potential under Vision 2030. The group owns and operates NABA Healthy Water, a leading beverage brand in the northern Saudi market, and is expanding a diverse hospitality portfolio aligned with Vision 2030 and NEOM. Additional projects include a pioneering China Town development in northern Saudi Arabia, reflecting the group’s focus on integrated, diversified investments and sustainable growth. Caravans Holding Group is committed to delivering strong returns for stakeholders while contributing to national economic development and enhancing quality of life. The company promotes a values-driven culture based on dignity, fairness, respect, diversity, transparency, and long-term relationships with employees, partners, customers, and the wider community.Role Description The Executive Manager Hospitality will lead the planning, development, and day-to-day operations of hospitality projects and services within Caravans Holding Group. This full-time on-site role, based in Tabūk, involves setting operational standards, overseeing guest services, and ensuring high-quality experiences across all hospitality units. The position is responsible for developing and implementing hospitality strategies aligned with Vision 2030 and NEOM-related initiatives, managing budgets, and monitoring performance metrics. The Executive Manager Hospitality will supervise and mentor team leaders, coordinate staff training, and ensure compliance with health, safety, and regulatory requirements. The role also includes building partnerships with local and international stakeholders, driving customer satisfaction, and identifying new opportunities to enhance revenues and brand positioning in the region.Qualifications Demonstrated leadership experience in hospitality management, hotel operations, or resort management, with the ability to lead multidisciplinary teams and drive performance.Strong skills in strategic planning, project management, and operational optimization, including setting KPIs, managing budgets, and improving guest service processes.Proficiency in customer experience management, service quality standards, and guest relations, with a focus on high-end and tourism-oriented environments.Experience in business development, partnerships, and stakeholder management, preferably within hospitality, tourism, or related investment sectors.Solid understanding of health, safety, and regulatory compliance in hospitality settings, along with risk management and quality assurance practices.Excellent communication and interpersonal skills in a multicultural environment; strong ability to collaborate with internal teams and external partners.Relevant academic background such as a bachelor’s degree in Hospitality Management, Business Administration, Tourism, or a related field; advanced degrees or professional certifications are an advantage.Proficiency in English; Arabic language skills are highly beneficial. Prior experience working in Saudi Arabia or the wider Middle East region is an