Executive Support / AV Support Engineer

Required Qualifications5+ years of experience in Executive Support, Event Support, AV Support, or End User Services within a corporate environment.Proven experience supporting senior executives, leadership teams, and VIP stakeholders.Strong hands-on expertise with Microsoft Teams, Teams Rooms, Zoom, Webex, and other enterprise collaboration platforms.Experience supporting AV and conferencing technologies, including microphones, cameras, mixers, switchers, digital signage, displays, and related systems.Strong knowledge of Windows devices, Microsoft 365, mobile devices, docking stations, printers, and workplace technologies.Excellent troubleshooting, analytical, and problem-solving skills.Exceptional customer service, communication, and stakeholder management skills.Ability to perform effectively under pressure in high-visibility and time-sensitive environments.Demonstrated ability to manage multiple concurrent meetings, events, and executive support requests.Proven ability to handle confidential and sensitive business information with discretion.Ability to lift and transport equipment weighing up to 50 lbs.Preferred QualificationsExperience supporting C-suite executives, board meetings, executive briefing centers, and high-profile corporate events.Certifications or formal training in Microsoft Teams Rooms, Zoom Rooms, Cisco Collaboration, Crestron, or AVIXA.ITIL Foundation certification.Experience supporting hybrid events, live streaming, webcasts, and virtual event production.Familiarity with ServiceNow or other IT Service Management (ITSM) platforms.Experience managing enterprise conference room technologies and executive collaboration spaces.