Expert Technology Solutions & Service Delivery Engineer
JazzWorld · Islamabad, Islāmābād, Pakistan
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It also requires close coordination with internal Jazz teams, technology stakeholders, vendors, and partners to drive end-to-end technical implementation and delivery.What does an Expert Technology Solutions & Service Delivery Engineer do?
- Develop and maintain applications, analytical views, dashboards, and technical solutions using Python, Node.js, MERN stack, and other relevant development technologies and frameworks.
- Develop and integrate REST APIs, understand application architecture, authentication, data exchange, and troubleshooting to support seamless system integration.
- Develop Python scripts for automation, data processing, reporting, integrations, and operational requirements.
- Support ETL/ELT processes, data ingestion, transformation, and pipeline development across multiple data sources, ensuring data quality and reliability.
- Work with big data platforms and technologies, including Apache Kafka, HDFS, Spark, Hive, Vector Databases, Data Lakes, and other relevant data engineering technologies.
- Develop analytical dashboards and visualization solutions using Tableau, Node.js, and other relevant tools to translate business requirements into meaningful insights, KPIs, and management views.
- Support the technical assessment, integration, and onboarding of AI, GenAI, digital, and fintech solutions by understanding product architecture, APIs, infrastructure, data flows, security requirements, and operational dependencies.
- Coordinate end-to-end technical onboarding and implementation of digital products by working closely with partners/vendors and internal Jazz teams, including Technology, Infrastructure, Security, SOC, Network, and other relevant stakeholders.
- Track technical prerequisites, deployment activities, testing/UAT, production readiness, security compliance, documentation, and operational handover to ensure timely and successful delivery.
- Identify technical gaps, dependencies, risks, and implementation challenges, and drive their resolution through effective coordination with relevant stakeholders.
- Act as a technical point of contact between internal teams and external partners/vendors, facilitating technical discussions, requirement clarification, solution walkthroughs, and implementation planning.
- Prepare technical documentation, progress updates, dashboards, and management presentations to support delivery tracking, decision-making, and stakeholder alignment.Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.RequirementsWhat are we looking for and what does it require to be an Expert Technology Solutions & Service Delivery Engineer?
- We strongly aim at recruiting a team member with 3-5 years of relevant hands-on experience in software development, data engineering, analytics, technical solutions, or digital technology delivery.
- Strong hands-on experience in Python, Node.js/MERN stack, API integration, scripting, and application development, with the ability to develop and troubleshoot technical solutions independently.
- Experience with ETL/ELT processes, data pipelines, SQL, data processing, and integration across multiple data sources.
- Working knowledge of big data technologies such as Apache Kafka, HDFS, Spark, Hive, Vector Databases, and Data Lake architectures.
- Experience in developing analytical dashboards and visualization solutions using Tableau, Node.js, or other relevant tools, with a strong understanding of KPIs, data modelling, and business analytics.
- Good understanding of AI/GenAI concepts, digital platforms, fintech solutions, and emerging technologies, with the ability to assess product requirements and technical feasibility.
- Should have the ability to understand end-to-end solution architecture, identify technical dependencies, and coordinate implementation across application, data, infrastructure, integration, and security layers.
- Experience in technical onboarding, integration, deployment, or delivery of digital products, preferably in telecom, fintech, cloud, big data, or enterprise technology environments.
- Ability to build positive working relationships with internal teams, external partners, and vendors while managing multiple technical workstreams and priorities.
- Should demonstrate ownership, accountability, and the ability to independently drive technical activities from requirement gathering and solution assessment through implementation, testing, and handover.
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, Data Science, or a related field.BenefitsWhy join JazzWorld?As a certified Top Employer, JazzWorld reflects workplace standards benchmarked against leading global organizations, demonstrating our commitment to creating an environment where people can thrive and perform at their best. Our teams are driven by the belief that every JazzWorld employee should be inspired to live better every day, enabled by forward-looking leadership, an open culture, meaningful work, and continuous opportunities to learn and grow.Our core values - Customer Obsession, Truthful, Innovation, Collaboration, and Entrepreneurial shape how we think, decide, and lead. They encourage us to challenge convention, act with accountability, work as one team, and create solutions that truly matter for our customers and communities.As Pakistan's largest digital operator, JazzWorld serves over 100 million through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining us means being part of transformation at a national scale; expanding access, unlocking opportunity, and building a more connected digital future.At JazzWorld, everything we do is rooted in one shared ambition. This purpose defines how we work, the progress we enable, and the difference we strive to make every day a Better Life For All.