Export Logistics Coordinator

Export Logistics Co-ordinator | Central London (hybrid, 3 days in office) | c. £35,000Our client is a fast-growing international FMCG brand, and they're strengthening their Supply Chain team to keep up with global demand.You'll manage international customer orders and export shipments from order release through to delivery. That means making sure documentation is right, customs requirements are met and customers always know where their order is.What you'll be doingCo-ordinating export orders and shipments end to endBooking collections and deliveries with freight forwarders, hauliers and shipping linesPreparing and checking export documentation: commercial invoices, packing lists, certificates of origin and market-specific paperworkMaking sure shipments meet customs, Incoterms and destination-country requirementsTracking shipments and proactively communicating delays or changesResolving shipment, documentation, customs and delivery issuesChecking freight invoices and investigating cost discrepancies and claimsKeeping order, shipment and master data accurate in ERP and transport systemsHelping improve export processes and shipment visibilityRequirementsExperience in export logistics, freight forwarding, international order management or a similar supply chain role (FMCG is a plus)Knowledge of export documentation, customs processes and IncotermsStrong organisation and attention to detail, with the ability to juggle multiple shipments and deadlinesConfidence using ERP systems and Microsoft Office, especially Excel and OutlookGood numeracy for checking freight costs and performance dataA clear communicator who builds good relationships with customers, colleagues and logistics partnersA proactive, ownership-driven approach: you spot risks early and escalate them with practical recommendationsCalm and accuracy in a fast-paced environment