Export Operations Manager

Export Operations ManagerLocation: Baltimore, MD or Los Angeles, CA | On-SiteWe are seeking an experienced Export Operations Manager to lead a high-performing export team handling international shipments across air, ocean, and intermodal environments.This is a hands-on leadership role in a fast-paced global logistics environment. You will lead people, manage processes and performance, and step into complex shipments and escalations when needed to ensure seamless execution, compliance, and customer satisfaction.What You’ll DoLead and support export operations team performance and daily shipment execution.Manage end-to-end international export processes from booking through delivery.Serve as the escalation point for complex shipments and service issues.Ensure compliance with ITAR and other regulated cargo requirements.Coordinate air, ocean, and intermodal export movements.Support team development, training, and workflow optimization.Maintain strong communication with clients, vendors, and internal teams.Track operational KPIs and reporting.What We’re Looking For7+ years of freight forwarding export operations experience required.Prior team lead or management experience required.Strong knowledge of international air and ocean export processes.Hands-on experience with ITAR or regulated cargo.Experience working in high-volume, fast-paced export environments.Strong customer service and problem-solving skills.CargoWise experience strongly preferred.Location & EligibilityThis is an on-site position based in either Baltimore, MD or Los Angeles, CA.Candidates must currently reside within commuting distance of one of these locations. Relocation assistance and visa sponsorship are not available.Why This Opportunity?This is an excellent opportunity for an experienced export operations professional who enjoys staying close to execution while leading a team. You’ll have significant visibility, accountability, and the opportunity to directly impact service quality, compliance, operational performance, and customer outcomes in a global logistics environment.Interested in leading a high-performing export team? Apply today.