Export Sales - Dubai

JOB PURPOSEThe Export Sales Executive/ Manager will be responsible for developing and driving international sales business for King Group Hospitality. The role will focus on identifying new international markets, developing distributors and business partners, managing key export customers, achieving sales targets and expanding the company's international business footprint. The position will work closely with Commercial, Finance, Operations, teams to ensure smooth execution of export orders, effective customer servicing, commercial control and timely delivery.1. EXPORT SALES & BUSINESS DEVELOPMENT

• Develop and execute export sales strategies in line with the company's business objectives.
• Identify new international markets, customers, distributors, importers and business opportunities.
• Develop and maintain a strong export sales pipeline across identified markets.
• Generate new business through market research, direct sales, references, exhibitions, trade platforms and business networks.
• Establish and develop relationships with international distributors, wholesalers, retailers, institutional buyers and business partners.
• Achieve monthly, quarterly and annual export sales targets.
• Develop market-wise sales plans and strategies for business growth.
• Monitor competitor activity, market trends, pricing and customer requirements.2. INTERNATIONAL CUSTOMER & DISTRIBUTOR MANAGEMENT
• Manage relationships with key international customers, distributors and business partners.
• Understand customer requirements and develop appropriate commercial solutions.
• Lead negotiations on pricing, payment terms, volumes and commercial agreements within approved company guidelines.
• Ensure regular communication and follow-up with customers and distributors.
• Monitor customer satisfaction, repeat business and account growth.
• Resolve customer issues and coordinate internally for timely resolution.
• Develop long-term relationships to maximise customer retention and business opportunities.3. EXPORT ORDER & COMMERCIAL MANAGEMENT
• Manage the complete export sales cycle from enquiry and quotation through order confirmation and delivery.
• Review and approve quotations, proforma invoices and commercial proposals within delegated authority.
• Coordinate with Finance, Operations, Procurement and Logistics for order execution.
• Monitor order status, production/availability, dispatch and shipment schedules.
• Ensure export commitments are delivered within agreed timelines.
• Coordinate with freight forwarders, customs agents and logistics partners.
• Monitor order profitability and ensure commercial terms are aligned with company objectives.4. EXPORT DOCUMENTATION & COMPLIANCE
• Ensure timely preparation and verification of export documentation.
• Coordinate with Finance and Logistics teams for invoices, packing lists, certificates and shipping documentation.
• Ensure compliance with applicable export procedures and customer documentation requirements.
• Coordinate with freight forwarders, shipping agents and customs representatives.
• Maintain accurate records of export transactions and customer documentation.
• Ensure documentation discrepancies are identified and resolved promptly.5. MARKET DEVELOPMENT & BRAND EXPANSION
• Identify new countries, territories and customer segments for business expansion.
• Conduct market research to identify demand, pricing, competition and market potential.
• Participate in international exhibitions, trade fairs, business meetings and customer visits.
• Develop market-entry strategies for new territories.
• Identify opportunities to introduce and expand the company's products/services in international markets.
• Provide management with market intelligence and recommendations based on customer and competitor feedback.6. SALES REPORTING, MIS & PERFORMANCE MANAGEMENT
• Prepare weekly and monthly export sales reports and forecasts.
• Maintain accurate sales pipelines, customer databases and CRM records.
• Track market-wise, customer-wise and product-wise sales performance.
• Monitor achievement against sales targets and identify gaps.
• Provide regular updates to senior management on business development, orders, pipeline and market activity.
• Prepare sales forecasts and support annual business planning.
• Analyse sales trends and recommend corrective actions where required.7. RECEIVABLES & COMMERCIAL CONTROL
• Coordinate with Finance for timely collection of export receivables.
• Monitor customer outstanding balances and payment commitments.
• Follow up with customers and distributors for overdue payments.
• Ensure adherence to approved credit and payment terms.
• Support management in reviewing customer profitability and commercial performance.
• Escalate significant payment or commercial risks to senior management.