Export Sales Manager

About the RoleWe are looking for an experienced and result-oriented Export Sales manager to manage and expand our international business across key overseas markets.The candidate will be responsible for developing export business, managing international customers, coordinating with internal teams, handling export documentation and commercial processes, and ensuring smooth execution of orders from enquiry to payment realization.Key Responsibilities1. International Sales & Business DevelopmentDevelop and maintain relationships with international buyers, distributors, wholesalers, retailers and private-label customers.Identify new overseas markets and generate new business opportunities.Handle international enquiries, quotations, negotiations and order confirmations.Achieve assigned sales and revenue targets for export business.Develop market-specific product and pricing strategies.Monitor competitor activities, market trends and customer requirements.2. Export Order ManagementManage the complete export order cycle from enquiry to shipment and payment realization.Coordinate with merchandising, production, quality, logistics, warehouse and finance teams.Ensure timely production and shipment as per buyer requirements.Monitor order status, delivery schedules and shipment documentation.Handle customer complaints, claims and commercial issues professionally.3. Incoterms KnowledgeThe candidate must have strong working knowledge of international trade terms, including:EXW – Ex WorksFOB – Free on BoardCIF – Cost, Insurance & FreightCFR – Cost & FreightFCA – Free CarrierDDP / DAP and other applicable IncotermsThe candidate should understand the responsibilities, costs and risks associated with each Incoterm and be able to recommend the appropriate commercial terms to customers.4. Customs Duties & Export ComplianceGood understanding of customs procedures, customs duties, import/export regulations and applicable charges.Coordinate with CHA / freight forwarders for customs clearance and shipment documentation.Ensure accuracy of export documentation and compliance with applicable regulations.Coordinate for HS Code classification, country of origin requirements and applicable duties/taxes.Stay updated on changes in international trade regulations and customs requirements.5. Export Documentation & CertificationsThe candidate should have practical knowledge of export documentation such as:Commercial InvoicePacking ListProforma InvoicePurchase OrderCertificate of OriginShipping BillBill of Lading / Airway BillInsurance documentsInspection / Quality CertificatesFumigation / other applicable certificatesBuyer-specific compliance certificates and documentsKnowledge of apparel-related certifications and international buyer compliance requirements will be an added advantage.6. International Payment TermsStrong knowledge of international payment methods is required, including:Advance PaymentLetter of Credit (LC)Bank Transfer / Wire TransferDirect TransferCredit TermsOpen AccountBank Cheque / applicable banking instrumentsPayment on Delivery / agreed commercial payment termsThe candidate should understand payment risks, credit periods, LC terms and documentation requirements for payment realization.7. Insurance & Risk ManagementKnowledge of marine cargo insurance and shipment insurance.Understand insurance requirements based on Incoterms and shipment terms.Coordinate with finance/logistics teams regarding insurance documentation and claims, wherever applicable.Monitor customer credit exposure and outstanding payments.8. Customer & Market ManagementMaintain strong relationships with international customers.Understand customer buying patterns, product requirements and seasonal demand.Conduct market research and identify potential international markets.Participate in international exhibitions, buyer meetings and business development activities.Travel internationally/domestically as required for customer meetings and business development.Required SkillsStrong knowledge of Export Sales & International Business Development.Excellent understanding of Incoterms.Practical knowledge of customs duties and export procedures.Knowledge of export documentation and certifications.Strong understanding of LC, credit terms, bank transfer and other international payment methods.Knowledge of cargo/marine insurance.Strong negotiation and commercial skills.Excellent communication and presentation skills.Good analytical and market research skills.Ability to manage multiple international customers and orders.Strong coordination skills with production, merchandising, finance and logistics teams.Good knowledge of MS Excel, ERP and sales reporting systems.QualificationBachelor’s degree in Business Administration, International Business, Commerce, Marketing, Export Management or a related field.MBA / PG Diploma in International Business, Export Management or Marketing will be an added advantage.Interested candidates can share their updated CV on WhatsApp.📩 Send CV:careers@carboncasuals.com 📞 HR: 7019445503