F&B Manager

Role DescriptionWe are looking for an experienced and customer-focused F&B Manager to oversee daily food and beverage operations, lead the F&B team, and ensure excellent service, food quality, and business performance.Key ResponsibilitiesOversee daily operations of restaurants, cafés, bars, and other F&B outlets.Lead, supervise, and motivate F&B staff to maintain high service standards.Prepare staff schedules and ensure sufficient manpower for daily operations.Monitor food and beverage quality, presentation, service, and customer satisfaction.Handle customer feedback, complaints, and special requests professionally.Monitor sales, revenue, food costs, and operating expenses.Manage inventory, stock levels, purchasing, and supplier coordination.Minimise food waste and improve cost efficiency.Coordinate with kitchen and service teams to ensure smooth operations.Train and develop staff on service standards, product knowledge, and company procedures.Ensure compliance with food safety, hygiene, health, and workplace safety requirements.Support promotions, events, menu changes, and other revenue-generating activities.Prepare sales, cost, inventory, and operational reports for management.Identify opportunities to improve service quality, sales, and customer satisfaction.Perform other F&B management duties as assigned.QualificationsDiploma or Bachelor’s Degree in Hospitality, Hotel Management, F&B Management, or a related field.Previous experience in F&B management or a senior hospitality role is preferred.Strong knowledge of restaurant, café, bar, or hotel F&B operations.Strong leadership, communication, and customer service skills.Good knowledge of inventory control, food costs, and budgeting.Familiarity with POS and F&B management systems.Strong organisational and problem-solving abilities.Professional, proactive, and results-oriented.Able to work under pressure and manage a team effectively.Willing to work shifts, weekends, public holidays, and overtime when required.