Facilities Management Specialist
AGAPI · Dubai, United Arab Emirates
قدّم وتابع مع أبلاي إيدجJob SummaryWe are looking for an organized and service-oriented Accommodation & Operations Executive to manage employee accommodation and support day-to-day operational needs in Dubai.The role will be primarily responsible for coordinating hotel and long-term accommodation for employees, working closely with hotel partners and accommodation providers to secure rooms, manage reservations, extensions, check-ins and check-outs, and resolve accommodation-related matters.This is a great opportunity for candidates with experience in hotel operations, reservations, front office, guest relations, hospitality, or accommodation management who are looking to transition their expertise into a fast-paced corporate environment.This is a full-time position based in Dubai and requires relocation.Responsibilities:1. Employee Accommodation ManagementManage end-to-end accommodation arrangements for employees, including hotels, serviced apartments, and long-term housing.Coordinate with hotels and accommodation providers to secure rooms according to business requirements and employee needs.Handle room reservations, booking modifications, extensions, check-ins, and check-outs.Maintain accurate accommodation records, room allocations, booking status, and related documentation.Communicate regularly with hotel partners to ensure smooth accommodation arrangements and a high level of service.Negotiate and coordinate rates, availability, booking terms, and other arrangements with hotel and accommodation partners when required.Monitor accommodation costs and coordinate payments, invoices, and supporting documents with vendors.Act as the key point of contact for employees and hotel partners regarding accommodation-related matters.Proactively resolve issues such as room availability, booking changes, extensions, hotel service concerns, and other accommodation requests.Build and maintain strong working relationships with hotels, serviced apartments, and other accommodation providers.Research and identify suitable new hotel and accommodation options based on location, quality, availability, and cost.Support the development and maintenance of a reliable network of hotel and accommodation partners.Perform other duties and projects as assigned by the line manager.2. Employee Expense ManagementPrepare advance payment requests for employees' business trips.Coordinate and manage business travel-related expenses, including flights, accommodation, transportation, and other operational costs.Track and reconcile employee expenses to ensure compliance with company policies.Provide support and guidance to employees regarding expense reimbursement and travel-related matters.3. Office AdministrationManage daily office operations to ensure a well-organized and efficient working environment.Order and maintain pantry supplies, office stationery, and other necessary office materials.Coordinate the procurement of office equipment and supplies.Liaise with vendors to obtain quotations, place purchase orders, and ensure timely delivery of goods and services.Monitor office inventory and support office maintenance when required.Qualifications: Bachelor's degree in Business Administration, Operations Management, Hospitality Management, Hotel Management or a related field.At least 3 years of experience in hotel operations, reservations, front office, guest relations, accommodation management, hospitality, administration, or operations.Strong organizational and time management skills.Good communication and coordination skills.Proficient in Microsoft Office, especially Excel.Ability to multitask and work effectively in a fast-paced environment.Good command of English, both written and spoken.What we offer:Competitive Salary: A salary package that reflects your skills, experience, and contributions to the company.Essential Equipment: Provision of necessary work equipment, including a MacBook and iPhone.Development: Continuous development of hard and soft skills through work and professional training.Inclusive Environment: A professional, dynamic, and inclusive workplace culture that fosters collaboration and innovation.Life experience: Enjoy the new culture, living environment in Dubai.