Facilities Manager

We are seeking an experienced Facility Manager to lead the efficient operation, maintenance, safety, and continuous improvement of our facilities.Reporting to the VP of Shared Services, the Facility Manager will oversee facility operations and lead the managers responsible for maintenance, hospitality and cleaning, asset management, safety, and security. The successful candidate will ensure that all facilities remain safe, reliable, cost-effective, and fully aligned with operational and regulatory requirements.This role is ideal for an experienced facility management professional with strong leadership capabilities, commercial awareness, and proven expertise in managing building operations, maintenance programs, budgets, vendors, assets, and workplace safety.Key ResponsibilitiesFacility Strategy and Planning• Develop and implement the facility management strategy and operational plans.• Prepare and manage the facility budget in line with business priorities.• Monitor expenditure, control budget variance, and identify cost-saving opportunities.• Collaborate with senior management to develop long-term facility plans and improvement initiatives.• Ensure facility resources are allocated effectively to support business requirements.Operations and Maintenance• Oversee the daily operation and maintenance of all facilities, systems, and equipment.• Develop and implement preventive and corrective maintenance programs.• Coordinate the management of HVAC, plumbing, electrical, and other building systems.• Ensure maintenance requests are completed within agreed service levels.• Minimize equipment downtime and maintain the availability of critical systems.• Ensure compliance with operational, maintenance, and regulatory requirements.• Monitor the performance of internal teams, vendors, and external maintenance providers.Hospitality and Cleaning• Oversee cleaning, hospitality, and workplace-support services.• Ensure facilities provide a clean, safe, healthy, and professional environment.• Develop and monitor cleaning schedules, procedures, and service standards.• Ensure compliance with cleanliness, hygiene, and workplace-quality requirements.• Address service issues and implement corrective actions when required.Asset Management• Oversee the development and implementation of the facility asset management plan.• Ensure that all facility assets are properly recorded, maintained, and accounted for.• Monitor asset condition, utilization, maintenance requirements, and life cycles.• Develop strategies to extend asset life and optimize associated costs.• Conduct regular asset audits and ensure compliance with internal policies and procedures.Safety and Security• Develop and implement facility safety and security policies and procedures.• Ensure compliance with health, safety, security, and applicable industry regulations.• Coordinate regular inspections, audits, emergency drills, and corrective actions.• Oversee the installation and maintenance of CCTV, access-control, and other security systems.• Monitor incidents and implement measures to reduce workplace risks.• Promote a strong culture of safety across the organization.Vendor and Stakeholder Management• Manage relationships with vendors, subcontractors, maintenance companies, and real estate providers.• Review supplier performance and ensure contractual and service-level commitments are met.• Coordinate with Human Resources, IT Operations, Shared Services, and other internal stakeholders.• Support contract reviews, service evaluations, and supplier-performance improvements.• Maintain effective communication with relevant external authorities and service providers.Leadership, Reporting, and Continuous Improvement• Lead and provide direction to facility management teams and sub-function managers.• Establish clear responsibilities, performance expectations, and operational priorities.• Prepare accurate and timely facility reports, budgets, performance updates, and management presentations.• Monitor facility KPIs and identify opportunities to enhance reliability, cost efficiency, and service quality.• Lead facility-related projects and other special assignments requested by the leadership team.Qualifications and Requirements• Bachelor’s degree in engineering, Business Administration, Facility Management, or a related field.• Minimum of 7 years of proven experience in facility management, property management, or building operations.• Demonstrated experience leading facility teams and managing multiple operational functions.• Strong knowledge of preventive maintenance and building systems, including HVAC, plumbing, and electrical systems.• Experience managing facility budgets, vendors, contracts, assets, and service-level agreements.• Good knowledge of health, safety, security, and facility compliance requirements.• Proficiency in facility management software and Computer-Aided Facility Management systems (CAFM).• Proficiency in Microsoft Office applications.• Strong communication, negotiation, analytical, and problem-solving skills.• Ability to manage multiple priorities and make effective decisions in a fast-paced environment.Key SkillsFacility Management • Building Operations • Preventive Maintenance • Budget Management • Cost Optimization • Asset Management • Vendor Management • Contract Management • Health and Safety • Security Management • HVAC Systems • CAFM Systems • SLA Management • Team Leadership • Strategic Planning • Risk Management • Reporting • Continuous Improvement