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Facilities Manager

Mitie · Reading, England, United Kingdom

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Facilities Manager

Location: Reading (Primary) with travel to Oxford & London sitesThe RoleMitie is seeking a technically qualified and commercially astute Facilities Manager to oversee the delivery of integrated Facilities Management services across the Thales account.This role is primarily based in Reading, with responsibility for additional sites in Oxford and London.

You will take ownership of both hard and soft FM services, acting as a key client interface and driving operational excellence across a varied and high-profile estate.This is a fantastic opportunity for a proactive and client-focused FM professional who thrives in a multi-site, technically complex environment.Key ResponsibilitiesLead the end-to-end delivery of hard FM services (M&E, compliance, PPM, reactive maintenance) and soft FM services (cleaning, security, waste, catering, etc.)Ensure full compliance with statutory regulations, health & safety standards, and industry best practiceAct as the primary point of contact for Thales stakeholders, building strong, trusted client relationshipsLead, motivate, and develop on-site teams and specialist subcontractors to ensure high performanceOversee asset management, lifecycle planning, and maintenance strategies across the portfolioManage budgets effectively, driving cost efficiencies and identifying value-add opportunitiesMonitor and report on KPIs and SLAs, implementing continuous improvement initiativesProduce operational reports, support audits, and ensure robust governance and compliance standardsSupport mobilisation activities and project delivery across the account as requiredAbout YouProven experience delivering both hard and soft FM services in a client-facing, multi-site environmentStrong technical background (e.g. Engineering, M&E, Building Services) – essentialRelevant qualification such as HNC/HND/Degree in Engineering or Building Services (or equivalent experience)Excellent understanding of statutory compliance, including HVAC, electrical systems, and building servicesExperience managing multi-site portfolios with a hands-on, solutions-driven approachStrong leadership skills with the ability to influence and engage stakeholders at all levelsCommercially aware, with experience managing budgets and driving efficienciesIOSH or NEBOSH qualification (desirable)Full UK driving licence and willingness to travel between sites