Fashion Advisor

Job Scope:The Fashion Advisor is responsible in contributing to the store sales by providing a remarkable and memorable service to all clients and maintain merchandising standards.Main Duties & ResponsibilitiesCustomer ServicePromote high customer service standards throughout the shopping experienceAttend to customer needsActively seek inputs from customers and efficiently address complaints to reinforce service standardsGather information and organize records on customer preferences and buying behavior and provide proper feedback on tendencies.Update clients with upcoming eventsInform clients with needed policies and procedures to ensure transparency; including and not limited to refund and exchange policiesProvide support in VIP events and ensure proper follow up with clients as neededSales & POSMeet and maximize cross selling & up selling sales targetsAdhere to the standards of operationsSupport the manager in achieving the Boutique’s goalEnsure security procedures for merchandise are observed at all stages in the sale process.Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand’s imageProcess accurately and efficiently cash register operations from opening to closing and protect company assets.Efficiently support in efficient cost allocation by optimally using Boutique products & not exceeding availabilityPosition RequirementsHigh school diploma or equivalent1 to 5 years of experience equivalent position in the high-end retail fashion industryStrong communication and negotiation skills;High Customer CentricityTeam oriented with proper conflict management skillsFluency in spoken and written English