FBS Director of Business Transformation (Insurance)
Capgemini · Mexico
Apply & track with Apply EdgeFBS - Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today's competitive marketplace.We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.Since we don't have a local legal entity, we've partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.What to expect on your journey with us:A solid and innovative company with a strong market presenceA dynamic, diverse, and multicultural work environmentLeaders with deep market knowledge and strategic visionContinuous learning and developmentResponsibilities:Acts as connector between business and IT - Builds and maintains collaborative relationships with key project stakeholdersLeading all stakeholders, including risk, compliance, HR, claims, operations, and other lines of business to promote value streams and break down silos to ensure the right business outcomesStructuring problem statement and proposed solutionPerforms impact analysis of application changes across various components, holding an end-to-end view of the systemLeads users in building a business case including cost, benefit analysis, risk assessmentUnderstands customers' objectives, processes, and products in order to make educated recommendations and anticipates trendsCommunicates to project stakeholders how functional design may impact downstream data sources as well as change management efforts and challenges leaders across business units in their assumptions about processes and scope to secure desired outcomeOversees and leads business requirement gathering and analysis through business modeling and coordinates across business leaders to create executive presentations to secure steer, approval, and awarenessLeads the strategic narrative of the initiative and scope throughout the lifetime of the projectIdentifies interconnectivity between projects and their inputs and manages the stakeholders to optimize outputsPerforms quality review checks on project deliverablesLeads the business requirements and the Strategy Execution Team (SET) best practices syndication across the organizationRequirementsMaster´s degree preferred. At least 7 years in a similar position within the insurance industryExperience in Insurance - Extensive exposure to the Policy Systems, processes and procedures. (Required) Experience in Claims (PLUS)Project Management Professional (PMP) (PLUS)SAFE/Agile Certification preferred. (PLUS) Previous experience as a Senior Business Analyst / Leader in Insurance process (PLUS) BenefitsThis position comes with competitive compensation and benefits package:Competitive salary and performance-based bonusesComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangements (remote and/or office-based)Dynamic and inclusive work culture within a globally renowned groupPrivate Health InsurancePension PlanPaid Time OffTraining & DevelopmentImportant Hiring Conditions and DisclosuresBy applying for this position, candidates acknowledge and agree that: Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances ariseFailure to comply with these conditions may impact the hiring decision or employment continuation.