FCRA Intake Specialist

The Law Offices of Jibrael S. Hindi is a plaintiff side consumer protection and class action law firm dedicated to aggressively and strategically confronting corporate misconduct at scale. The firm focuses on high impact consumer litigation, including TCPA, FDCPA, FCRA, privacy, data breach, mass arbitration, fair housing, and related class action matters. The firm is positioned as a national force in modern consumer protection and class action litigation, serving clients whose interests come first.Role Description:This is a full time, onsite FCRA Intake role located in Wilton Manors, FL. The FCRA Intake team member will serve as the first point of contact for prospective clients who believe their credit report contains inaccurate, incomplete, or unverifiable information, screening leads and building the factual record needed to evaluate potential claims under the Fair Credit Reporting Act.Daily responsibilities include conducting intake calls and interviews with prospective clients, pulling and reviewing credit reports from Equifax, Experian, TransUnion, and specialty reporting agencies, and identifying potential violations by furnishers and consumer reporting agencies. The role also involves drafting dispute letters, organizing supporting documentation, tracking intake files and deadlines, and communicating case status to supervising attorneys. The FCRA Intake team member will collaborate closely with the legal team to ensure accurate case evaluation and a clean record for litigation.QualificationsStrong foundation in consumer protection law, with familiarity in the FCRA preferred.Proficiency in reviewing credit reports and identifying furnisher and reporting agency inaccuracies.Excellent communication skills for interacting with prospective clients, attorneys, and colleagues in a professional and empathetic manner.Attention to detail in organizing, tagging, and summarizing credit reports and supporting documentation.Relevant experience in legal intake, paralegal work, or consumer credit review preferred.Ability to manage a high volume of intake files, prioritize tasks, and meet deadlines in a fast paced environment.Proficiency with case management software and standard office productivity applications.Paralegal certificate or degree in a related field preferred; equivalent experience will be considered.Commitment to ethical practice, confidentiality, and collaborative teamwork.Benefits:We offer a competitive salarySign up bonus Paid time off and holidaysProfessional development opportunitiesSupportive and collaborative work environmentForward your resume to: samuel@jibraellaw.com