Field Collection Officer

We are looking for Field Collection Officers / Senior FCOs to manage delinquent and pre-delinquent accounts through customer visits, negotiation, and recovery activities.Key ResponsibilitiesVisit customers regarding overdue paymentsNegotiate and obtain Promise-to-Pay commitmentsUnderstand customer concerns and reasons for defaultMaintain accurate field visit and recovery records in CRMAchieve assigned recovery and productivity targetsFollow quality, compliance, and collection guidelinesWhat We're Looking ForExperience in Field Collections, Debt Recovery, Loan/EMI Collections, or Tele-CollectionsStrong communication and negotiation skillsComfortable with field work and customer interactionsTarget-oriented and performance-drivenDRA certification is compulsoryWhy Join RezolutionAttractive performance-based incentivesFast-track career growth opportunitiesPan-India exposureTechnology-driven, high-performance collections environment