Field Sales Representative

JOB PURPOSE:The Field Sales Representative operates as the frontliner for the Sales operations team in terms of ensuring timely sales orders, target achievements and fulfilling the operational fundamentals at store level. The FSR’s role is critical to drive sales and business consistency across all the key stores of the customers (retailers)DUTIES AND RESPONSIBILITIES:1) Sales & Customer Management• Action and achieve the monthly sales targets reflected by customer and city across the defined range• Ensure the timely regular orders by customer are initiated as per the process to avoid delays in invoicing and supply• Coordinate and closely follow up on the promo order quantities to ensure that the promotions are invoiced/ executed as per the weekly plans• Drive and execute the weekly store visit journey plan to coordinate customer needs and follow progress at store level• Align on the minimum/maximum ordering bracket by SKU to ensure sufficient stock are allocated to each store to avoid out of stocks• Work closely and drive business relationships with the category and store managers to drive a stronger operational alignment on the brands2) Execution & Trade Activity Follow Up• Ensure the business fundamentals (availability, visibility, pricing & promotions) are implemented across the visited stores as per the principles• Align with the store category managers on all upcoming activities to confirm full coordination between head office and store level to avoid any gaps that would lead to missed opportunities• Drive and ensure the timely implementation of the weekly promotions (both on flyer and instore) while reporting to management any issues to action urgently• Collaborate on daily basis with the merchandising team about store progress and gaps to be fixed to ensure 100% implementation of the trade execution guidelines (especially on availability, home shelf placement & off shelf displays)• Accountable to align with the agency field team in periods of Activations to ensure the store is well prepared to drive the needed ROI during & post activity3) Trade and Competition Reporting• Report new customer store openings with their details to include them withing the customer data base and weekly coverage for sales & store visits• Report any store closures to ensure that they are removed from the database and respective journey plan visits/coverage• Share primary feedback on implemented promotions across the key stores to assess the implemented plans and recommend action(s) at outlet level to enhance performance• Report key initiatives implemented by competition in terms of special discounts, thematic displays, new launches, etc.. for internal assessment and reflection of the Customer Marketing and Sales teams• Consolidate and share feedback related to customers in terms of planned events, launches, expansions, etc..for consideration during planning processEDUCATION & EXPERIENCE REQUIREMENTS:Professional Background: A minimum of 3 years of sales experience in a similar role Proven experience in achieving Sales targets and driving regional growth in Key Accounts Exposure to instore promotions and trade activities (regular & seasonal)Mindset Highly curious and willing to learn in an entrepreneurial scope Passionate and has the drive to growth individually and with a team Ownership mindset; proactive in identifying problems and solving them Ability to simplify complexity and communicate clearlyFunctional Competencies Customer centricity - acts with customers in mind; establishes and maintains effective relationships with key stakeholders and gains their trust and respect Team player though managing expectations and driving alignments towards set objectives Negotiation skills – proven ability to secure and execute customer plans at store level (with category & store managers)