Field Service Engineer – Medical Equipment

Intermedica Group is a healthcare improvement company operating from its headquarters in Sofia, Bulgaria. We help hospitals, clinics, and physicians deliver better patient care while at the same time we improve efficiency and optimize costs.Intermedica is uniquely positioned to provide products, services and continuous education to help our partners thrive in an ever-changing healthcare system.Over the last 15 years Intermedica has become a preferred partner for leading medical manufacturers and more than 260 healthcare institutions. We aim to not only provide products and services but also be a platform for the exchange of knowledge, ideas and best practices.Role summary:As we take on new and exciting challenges, we are looking for an addition to our Field Service Engineers team in North Bulgaria – Ideally based in Pleven or Veliko Tarnovo. In this role you will be technically supporting hospital personnel with their operation of the most innovative surgical, critical care and diagnostic systems. You will learn how to install, troubleshoot and service machines used in the broad medical field. Your expertise will ensure the safety, precision and reliability of critical patient care systems.Your responsibilities will be:

• Install, maintain and repair medical equipment, such as computerized, robotized and other mechanized electronic systems in hospitals;
• Conduct routine maintenance and repairs of medical equipment;
• Communicate with clients, colleagues and vendors in a professional and friendly manner;
• Travel abroad for technical product trainings and service interventions;
• Perform training on hospital personnel on how to safley operate the the systems;
• Study blueprints, schematics, manuals, and other specifications to determine installation and maintenance procedures;
• Use standard test instruments and hand-tools.
• Follow the guidelines and procedures provided by the manufacturers.
• Keep a detailed documentation regarding all performed interventions.***The position involves working in an ionizing radiation environment and hospital facilities.To be successful on this position, you will need:
• University degree in biomedical sciences/electronics/automation/mechanics/mechatronics/physics/ other engineering fields;
• Previous experience in the field will be considered an advantage, but it is not required.
• Responsibility, passion and eagerness to learn are a must.
• Responsible attitude towards the seriousness of the medical equipment engineering;
• Passion for learning more about the cutting-edge medical technologies;
• Ability to utilize blueprints, schematic drawings and technical documentation;
• Fluent English and Bulgarian (both verbal and written);
• Certificate of Medical Suitability for Work in an Ionizing Radiation Environment, issued by the National Centre of Radiobiology and Radiation Protection (NCRRP) will be an advantage;
• Certificate of Qualification for Working with Ionizing Radiation Sources will be considerate as a plus.
• Driving license.***The role require extensive traveling, at times for multiple days/weeks on business in the country.Position type and expected hours of work?This is a full-time position with a work-from-home arrangement. Regular overview sessions are held remotely, and on-site presence is required when physical technical intervention is needed.We can promise you:
• Stimulating remuneration and recognition package;
• A variety of perks and social benefits;
• Opportunity to gain experience and professional development in the MedTech industry;
• Technology-driven organization, receptive to integrating innovative digital solutions;
• A supportive and collaborative work environment that values innovation and integrity;
• Constant improvement policy, aimed at personal and professional growth;
• Result-oriented management and work processes that will give you the freedom to do what you do best.Our Benefits:
• Additional health insurance, including medical, dental, and vision coverage;
• Annual preventive medical check-ups;
• Food vouchers in the amount of EUR 102.26;
• Multisport Card fully financed by the company;
• Attractive bonus scheme (depending on individual and company performance);
• Hybrid working option;
• Trainings and conferences;
• Team events;
• Employee referral program;
• Transportation allowance;
• Employee free parking policy;
• Private fitness in the office;
• Device buy-out program;
• Preferential prices for various products and services.If you are detail-oriented, proactive, and motivated to contribute to the healthcare sector through effective tender management and operational excellence, we invite you to join our team!To apply, please send us your CV in English.We will be contacting only shortlisted candidates.All submitted applications will be treated with strict confidentiality and by the requirements of the General Data Protection Regulation.