Field Service Manager

As Field Service Manager Europe, you’ll take full ownership of our European service setup — from quoting and planning through execution, documentation, and profitability. You’ll lead a team delivering critical service work across process and power industry plants, ensuring top‑tier HSE standards, flawless execution, and exceptional customer satisfaction.This is a role for a leader who thrives in a matrix organization, enjoys building structure, and knows how to elevate service operations to world‑class levels.Key ResponsibilitiesLead and continuously develop the European Field Service organisation to meet and exceed annual and strategic targets.Create and implement a European service strategy aligned with global standards.Drive cross‑selling of related products and shutdown‑related services.Improve cost efficiency, processes, OTD, availability, replenishment time, quality, and risk management.Oversee and enhance quote performance for service jobs.Manage planning and logistics for resources, parts, tools, and travel.Ensure full compliance with HSE regulations and customer‑specific requirements.Maintain and develop certification requirements for field service staff.Lead invoicing, post‑calculation, and profitability tracking for all service jobs.Ensure accurate documentation and data storage for completed work.Coach, guide, and train field service personnel and other relevant staff.You will work closely with:Regional and global operations leadershipSales teamsQuality, HSE, and finance functionsExternal customers and certification bodiesExperience & Background5 years’ experience in field service within process or power industry plants.Strong background in operations or manufacturing.3+ years of leadership experience, ideally in an international environment.Technical expertise in Static Sealing Solutions, Expansion Joints, or piping equipment.Experience with inspection, service execution, and technical requirements.Strong communication skills — verbal, written, and customer‑facing.Experience with change implementation and building international teams.Solid IT skills (MS Office, SAP).Flexible, organised, and willing to travel internationally as required.