Field Service Technician

Atlantic Tomorrow's Office is a managed services provider that helps organizations achieve more with smart, secure business technology products and services. We implement and manage technologies that boost productivity, control costs and protect businesses. Every day we help our customers focus on their business while we manage their technologies for them. We are “Obsessed with Excellence”, and it shows in everything we do.We are looking for motivated hands-on Field Service Technician, the ideal candidate will be detail oriented and customer service driven. This is a unique opportunity to be part of a high-quality service organization. Field technicians provide the on-site customer service when the client deems service is necessary. This may require successfully repairing or adjusting a device mechanically or electronically and/or "fixing the customer" by correcting the client's expectations.What you'll be doingMaximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfactionManage the utilization of assets and resources to achieve targeted financial results and create superior value for our customersCommunicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professionalProvide accurate feedback with call close information, parts usage reporting and customer meter readingsMaintain accurate parts inventory Complete all administrative aspects of the job on time and error-freePerform other activities that our service organizationQualificationsHigh School Diploma or GED required1 year of experience in hands on mechanical repair required; 3 or more years preferred (low voltage machinery, hands on technician, vehicle mechanics, AC/HVAC, computer repair, etc)Experience working on digital copiers and/or laser printers preferred (Toshiba, Konica Minolta, Ricoh, HP experience is a plus)Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reachingMust have own reliable vehicle, a valid driver's license, & auto insurance coverage (mileage reimbursement provided)BenefitsCompetitive base pay Monthly technician bonus programCell phone 401K programMedical, dental +visionLife, accident, disability insuranceEmployee assistance programCompany Paid HolidaysPaid Time OffAnd more!Salary range of $45-60k, depending on experience (hourly paid position).