Field Service Technician - Medical & Ophthalmic Equipment
Blue River Medical Inc. · Colorado, United States
Apply & track with Apply EdgeBlue River MedicalColorado | Field-Based$27.00 - $45.00 per hour, depending on experienceFull-TimeJob OverviewBlue River Medical is looking for a Field Service Technician to help service, maintain, calibrate, and repair ophthalmic equipment throughout Colorado.Previous ophthalmic equipment experience is not required. We are willing to train the right person.We're looking for someone who is mechanically inclined, enjoys troubleshooting equipment, works well independently, and is comfortable working directly with customers.This could be an excellent fit for someone with experience in:Medical or biomedical equipmentDental equipmentField serviceElectronicsMechanical repairLaboratory equipmentCopier or printer serviceIndustrial equipmentMilitary technical or maintenance rolesOther hands-on technical service positionsCandidates with direct ophthalmic equipment experience are highly encouraged to apply.What You'll DoYou will travel to optometry and ophthalmology practices throughout Colorado to perform service and preventative maintenance on clinical equipment.Responsibilities may include:Preventative maintenanceEquipment calibrationMechanical adjustmentsCleaning and servicing precision equipmentTroubleshooting mechanical and electrical issuesReplacing components and making minor repairsInstalling and setting up equipmentLeveling and adjusting exam lane equipmentDocumenting completed service workCommunicating with doctors, practice managers, and office staffIdentifying equipment that may need additional service or repairEquipment may include:PhoroptersSlit lampsExam chairsInstrument standsTonometersAcuity systems and displaysOphthalmic exam lane equipmentOther diagnostic and clinical equipment as training progressesYou are not expected to know all of this equipment when you start.TrainingBlue River Medical provides hands-on training along with access to manufacturer training, technical documentation, and support.Someone with strong mechanical or field-service skills can learn the ophthalmic equipment side of the position.Candidates who already have relevant ophthalmic, biomedical, medical equipment, or field-service experience may be able to move into independent service work much more quickly.What We're Looking ForThe ideal candidate:Is mechanically inclined and enjoys figuring out how equipment worksHas strong troubleshooting and problem-solving skillsIs comfortable using hand toolsCan follow technical manuals and service proceduresPays close attention to detailIs comfortable working independentlyIs organized and able to manage a field scheduleCommunicates professionally with customersIs willing to continually learn new equipmentIs comfortable driving to customer locations throughout ColoradoDirect ophthalmic experience is a major plus, but it is not required.RequirementsValid driver's license and acceptable driving recordAbility to travel throughout an assigned Colorado territoryAbility to use basic hand tools and service equipmentBasic computer and smartphone proficiencyAbility to lift and move equipment when necessaryAbility to work independently in customer locationsCompensation$27.00 - $45.00 per hour, depending on experience.Compensation will vary based on technical experience, field-service background, ophthalmic or medical equipment experience, and the amount of training required.A candidate who is mechanically capable but new to medical or ophthalmic equipment may start toward the lower end of the range.A highly experienced technician who can quickly take on independent ophthalmic equipment service may qualify toward the upper end.Commission & Bonus OpportunityIn addition to base compensation, this position includes opportunities to earn additional commission and bonuses by identifying new service needs and helping Blue River Medical grow its service relationships with customers.This is not primarily a sales position.We want our technicians focused on taking care of customers and doing excellent service work. However, technicians are often in the best position to recognize when a practice has additional equipment that needs maintenance, repair, calibration, or ongoing preventative service.We want to reward technicians who identify those opportunities and help us better support our customers.Benefits & PerksBenefits may include:Paid technical trainingManufacturer training opportunitiesCompany-provided tools and service equipmentMileage reimbursement or company vehicle program, depending on positionCommission and bonus opportunitiesPaid time offAdditional benefits based on employment packageAbout Blue River MedicalBlue River Medical provides ophthalmic and optometric equipment, service, and support to eye care practices throughout the region.We're growing the service side of our business and looking for someone who wants to develop specialized technical skills, work independently in the field, and become a trusted resource for our customers.If you're mechanically inclined, enjoy troubleshooting equipment, and like the idea of learning a specialized technical trade, we'd like to hear from you.To apply, please submit your resume. Experience with ophthalmic equipment is not required. We encourage applicants with experience servicing equipment in other industries to apply.