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Field Service Training Expert

Astellas Pharma · Taipei, Taipei City, Taiwan

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Shape the Future of Healthcare Capability in TaiwanField Force Training Expert – Taiwan (Manager or Senior Manager)Astellas | Customer Engagement Excellence (CEE) | Capabilities, Learning & DevelopmentMake an Impact Beyond TrainingAt Astellas, we believe learning is one of the most powerful drivers of business success and better patient outcomes. We're looking for a passionate and innovative Field Force Training Expert to help build the capabilities of our commercial teams in Taiwan and shape how our people engage with healthcare professionals in an evolving healthcare landscape.This is more than a training role. It is an opportunity to become a trusted business partner, learning strategist, facilitator, coach, and change agent who directly influences brand success, launch readiness, customer engagement excellence, and field force performance.Why This Role MattersTaiwan is one of the most dynamic healthcare markets in Asia. As our Field Force Training Expert, you will help ensure that our teams have the knowledge, skills, and confidence to create meaningful value for healthcare professionals and ultimately improve patient care.You will partner with leaders across Sales, Marketing, Medical Affairs and Market Access to:✅ Develop high-impact learning experiences that bring strategy to life✅ Prepare teams for key product launches and evolving market opportunities✅ Build essential capabilities in communication, account planning, negotiation and customer engagement✅ Use data and insights to identify capability gaps and measure business impact✅ Introduce innovative learning technologies, including AI-powered content development tools✅ Help create a culture of growth, curiosity and continuous improvement across TaiwanWhat Makes This Opportunity Exciting?Be a Strategic PartnerInfluence business priorities rather than simply delivering training. Your insights will help leaders make better decisions and accelerate field force effectiveness.Drive InnovationExperiment with new learning methodologies, digital tools, virtual learning solutions and AI-enabled content creation.Make Learning VisibleMove beyond attendance and satisfaction scores. Design learning that delivers measurable business impact and performance improvement.Collaborate GloballyWork with colleagues across Taiwan, Asia and international markets to bring global best practices and innovative ideas into the local market.Grow Your CareerReceive coaching and development within Astellas' agile operating model while building expertise in capability development, customer engagement excellence and commercial effectiveness.Who Will Thrive Here?We're looking for someone who combines business acumen, learning expertise and a passion for developing people.You may be an excellent fit if you:Have experience in pharmaceutical training, learning & development, commercial excellence or sales effectivenessEnjoy facilitating engaging workshops and creating memorable learning experiencesCan turn complex information into compelling stories that inspire actionAre comfortable working with data and using insights to improve performanceLove learning new technologies and exploring innovative approachesThrive in fast-moving environments where priorities evolve and collaboration is essentialHave a growth mindset and enjoy helping others succeedWhat You'll Be Known For: 🌟 Delivering exceptional launch and capability programmes🌟 Helping teams perform at their best in the field🌟 Building strong partnerships across functions🌟 Bringing fresh ideas and innovation to learning🌟 Measuring and demonstrating the real impact of capability development🌟 Creating engaging learning experiences that people remember and applyLife at Astellas TaiwanAt Astellas, we combine global opportunities with a strong commitment to local culture and flexibility. We value collaboration, respect, continuous learning and ethical decision-making. Our hybrid working model supports both high performance and work-life balance, giving our employees the flexibility to do their best work.Please be aware of recruitment scams impersonating recruiters or representatives from Astellas. All genuine communication will come from an official Astellas LinkedIn profile or a verified company email address.If you come across a fake profile or anything suspicious , please report it immediately to LinkedIn's support team via LinkedIn Help