Field Services Engineer

We are hiring for Field Support Engineer. Please find the JD below:Provide onsite/field technical support for desktops, laptops, printers, scanners, peripherals, and other IT equipment.Diagnose and resolve hardware, software, Windows OS, application, and system performance issues at customer locations.Perform installation, configuration, replacement, imaging, and maintenance of desktops, laptops, and IT devices.Troubleshoot basic LAN/WAN, Wi-Fi, IP configuration, network connectivity, cabling, and peripheral-related issues.Handle break/fix activities, hardware replacement, preventive maintenance, and emergency technical support as required.Manage assigned ITSM/Service Desk tickets, provide regular updates, document resolutions, and ensure SLA compliance.Coordinate with remote support teams, vendors, and client IT teams for issues requiring further troubleshooting or escalation.Travel to customer locations and support dispatch/onsite IT activities based on business requirements. Interested candidates can apply directly and share resumes at vaibhavsrivastava@techifycare.us