Field Services Engineer – L2 FTE | Workplace Services

🚨 Hiring: Field Services Engineer – L2 FTE | Workplace Services 🚨We are looking for an experienced Field Services Engineer (L2) to provide onsite End User Computing (EUC) support across PeaceHealth campus locations in Vancouver, WA.📍 Locations:Site AddressPH Southwest Medical Center (PHSW)400 NE Mother Joseph Pl, Vancouver, WA 98664System Services Center (SSC)1115 SE 164th Ave, Vancouver, WA 98683🕐 Employment: FTE | 40 hours/week🏢 Work Environment: Onsite / Campus Support🔹 Key Responsibilities

• Provide onsite and remote technical support for desktops, laptops, mobile devices, printers, peripherals, and associated software
• Troubleshoot hardware, software, Windows OS, and connectivity issues
• Perform break/fix support and incident resolution within agreed SLAs
• Execute IMAC activities – Install, Move, Add, Change, upgrades, replacements, and decommissioning
• Deploy, configure, image, maintain, and refresh endpoint devices
• Provide Walk-up / Tech Bar and VIP support
• Manage IT assets, inventory, configuration records, and device lifecycle activities
• Support software installations, upgrades, patching, and application deployments
• Collaborate with Service Desk, Infrastructure, Applications, Engineering, and third-party vendors🔹 Required Skills✅ End User Computing (EUC) / Desktop Support✅ Windows desktop & laptop support✅ Microsoft 365 / Office applications✅ Device imaging and deployment✅ Hardware & software troubleshooting✅ Mobile device, printer & peripheral support✅ Asset & inventory management✅ ServiceNow / ITSM experience is a plus✅ Incident, Problem & Change Management✅ Strong customer service and communication skills✅ Ability to self-start and learn quickly✅ Strong communication and de-escalation skills📩 Interested candidates: Please share your updated resume at vicky.singh@intersoftkk.com