Field Technician

Southern NH, Seacoast/Central NH, Upper Valley/North NHOn-Site RoleCompensation: $30-$35/hourStart Date: July 27About The RoleOur client is a global healthcare company dedicated to developing and delivering innovative diagnostic, medical device, nutrition, and pharmaceutical solutions. As part of its diagnostics division, the client supports healthcare providers worldwide with laboratory and point-of-care testing platforms that improve patient care and clinical decision-making. This project is part of ongoing efforts to maintain and optimize the installed base of point-of-care analyzers across customer sites in Southern, Seacoast/Central, and Upper Valley/North New Hampshire. Field Technicians will play a critical role in supporting onsite software deployments and inventory validation activities at healthcare customer locations. The ideal candidate is customer-focused, detail-oriented, comfortable working independently, and enjoys traveling to support technical field initiatives.What You'll DoTravel to healthcare customer locations across assigned New Hampshire regions to perform scheduled software upgrade activities on diagnostic analyzersExecute USB software upgrades on designated diagnostic analyzers and verify successful installation and proper analyzer functionality following each upgradeCollect and document equipment inventory information and customer site details, including primary point of contact and customer feedbackComplete electronic site surveys and capture site photographs when permittedMaintain accurate project documentation and submit required reports after each customer visitCommunicate project status, issues, and customer feedback to project leadership, including technical and product leads, Medasource Program Advisor, and Project CoordinatorAdhere to all customer site policies, safety protocols, and project proceduresWhat You BringExperience as a Field Service Technician, Biomedical Equipment Technician, Medical Device Technician, IT Field Technician, or similar customer-facing technical roleComfortable traveling to multiple customer sites within assigned regionStrong attention to detail and accurate technical documentation skillsExperience with medical devices, laboratory equipment, or healthcare technology preferredBasic troubleshooting skills and ability to follow technical work instructionsStrong customer service and communication skillsAbility to work independently and manage a daily travel scheduleValid driver's license and reliable transportationHigh school diploma or GED required; Associate's degree in Electronics, IT, Biomedical Equipment Technology, or related field preferredDisclaimerBrooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.EeoWe are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.Benefits & PerksMedasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.Pay DisclaimerThe pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.