Field Technician

This position involves providing support in areas such as installation, repair, and general technical trouble shooting as needed on equipment including computers, laptops, servers, peripheral devicesOn-Site Technical Services: Install, test, configure, and commission machinery, networks, or devices according to company specifications.Diagnostics & Repairs: Troubleshoot unexpected hardware or software malfunctions, identify root causes, and execute prompt repairs.Preventative Maintenance: Conduct regularly scheduled safety inspections and equipment tuning to optimize performance and prevent future failures.Client Training & Support: Guide customers through basic system operations, answer usage questions, and offer friendly technical advice.Inventory & Documentation: Log all service actions, complete detailed digital work orders, track time, and manage spare parts inventory in your vehicle.Required Skills & QualificationsExperience in Active Directory is preferred. Technical Aptitude: Proven experience using specialized diagnostic tools, hand tools, and understanding blueprints or schematic diagrams.Problem-Solving Skills: An analytical mindset capable of tracing and resolving complex mechanical or electrical faults independently under pressure.Communication & Customer Service: Exceptional active listening skills to decipher user complaints and translate complex tech terms into clear instructions.