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Finance Operations

Kaplan Middle East & North Africa · Dubai, United Arab Emirates

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Title: Finance Systems Intern – Vendor Management and e-invoicing.

Location: DubaiDuration: Four-month paid internshipWorking hours: 9:00 a.m.–6:00 p.m.

UAE timeReporting to: Senior Financial AccountantRole PurposeThe Finance Systems Intern will support the Finance, IT, and Zoho teams as the implementation of a customized vendor management portal nears completion. Joining at this critical stage, the intern will help onboard vendors via email and drive the transition from email invoice receipts to automated submission through the portal. The portal centralises core vendor workflows, purchase orders, invoicing, schedule-linked processes, Microsoft Dynamics NAV posting files, and bank payments. The intern will support coordination, process documentation, progress tracking, testing, and implementation activities.Key ResponsibilitiesDraft vendor outreach emails and assist in compiling, verifying, and managing master vendor contact lists for portal onboarding, aiming to successfully onboard at least 90% of active vendors within two months while maintaining a daily outreach and status log.Attend project meetings, record key decisions and action items, track deadlines, and report progress to the Senior Financial Accountant.Learn and map the company’s end-to-end core financial and vendor processes for the development team when needed.Review the portal against agreed Finance requirements, identify gaps, and coordinate clarifications with Finance, IT, and Zoho.Provide onboarding support and assist with secondary validation and retesting under supervisor guidance, while core system testing is led by the Senior Financial Accountant.Track portal adoption rates, monitor the transition of invoice submissions from email to the portal, and follow up with non-responsive vendors to achieve 90%+ transition of vendor invoice submissions to the portal by the end of the internship.Prepare process documentation, operating procedures, user guides, vendor training materials, and comprehensive FAQs for internal teams and external vendors, publishing all sets prior to full system go-live.Recommend practical process and control improvements to the relevant Finance and IT owners.Collect and populate e-invoicing data to Zoho for invoicing of our customers and vendors (including TIN, TRN, etc.), ensuring 100% completion for all clients and vendors.Qualifications and ExperienceCurrently pursuing or recently completed a degree in Accounting, Finance, Business, or a related discipline, or actively pursuing a professional qualification such as ACCA, with a sound understanding of accounting fundamentals and finance processes.Exposure to accounts payable, vendor onboarding, purchase orders, invoicing, payment processing, reconciliations, vendor master data, finance systems implementation, process improvement, or software testing is an advantage.Knowledge of Zoho applications is an advantage but not essential.Required Skills and AttributesStrong Microsoft Excel skills, including data organisation, lookups, PivotTables, and reconciliations.Excellent attention to detail and ability to identify discrepancies, gaps, and incomplete requirements.Strong communication, follow-up, documentation, and coordination skills, with clear ownership of assigned actions and the ability to work across technical and non-technical teams.Ability to understand processes, translate them into structured workflows, and communicate findings concisely.Organised, dependable, proactive, and comfortable working in a changing project environment.High standards of professional conduct, with accuracy, discretion, and confidentiality in handling financial information.Internship OutcomeBy joining as the development phase nears completion, the intern will gain hands-on experience driving a system transition. By the end of the internship, the candidate will have successfully assisted vendors in onboarding via email, fully transitioned invoice receipts from email to the portal, and supported user testing, system documentation, cross-functional coordination, and core accounting workflows.