Financial Desk Agent / Floral Shop Assistant / Venue Floor Host

🌟 We’re Hiring: Financial Desk Agent / Floral Shop Assistant / Venue Floor Host📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a professional customer and operations-support organization helping businesses manage financial desk administration, floral and retail services, venue operations, customer coordination, and day-to-day administrative workflows. Our teams connect customers, finance teams, suppliers, event staff, retail teams, and venue management through accurate records and dependable service.We value professionalism, accuracy, organization, confidentiality, creativity, and customer experience. We are looking for a versatile professional who can support financial administration while assisting with floral-shop activities and venue floor operations.The RoleWe are seeking an experienced Financial Desk Agent / Floral Shop Assistant / Venue Floor Host to support financial-desk administration, customer inquiries, floral-shop operations, venue guest services, event coordination, and general operational activities.The ideal candidate is professional, approachable, detail-oriented, and comfortable handling customer-facing responsibilities alongside financial records, retail tasks, and venue coordination.Key ResponsibilitiesAssist with routine financial-desk administration, customer account requests, payment documentation, receipts, and transaction records.Verify customer information, transaction references, amounts, invoices, payment details, and supporting documentation.Enter and update approved financial and customer information in accounting, CRM, POS, or administrative systems.Maintain accurate records of receipts, transactions, refunds, account updates, and outstanding financial requests.Assist with payment confirmations, billing inquiries, account documentation, and routine reconciliation activities.Identify discrepancies in transaction records and escalate financial, compliance, or authorization issues to the appropriate team.Maintain organized financial files, customer records, reports, and supporting documentation.Protect confidential customer, financial, payment, and commercial information.Welcome customers and assist with routine inquiries in a professional and friendly manner.Support floral-shop operations, including receiving flowers, materials, packaging, supplies, and related products.Assist with preparing, organizing, labeling, displaying, and packaging floral products according to approved instructions.Maintain accurate records of floral inventory, materials, orders, deliveries, and customer requests.Assist customers with product availability, order collection, delivery arrangements, reservations, and general store information.Coordinate with florists, delivery providers, suppliers, event planners, customers, and store management.Assist with preparing floral orders for weddings, corporate events, celebrations, hospitality venues, and special occasions.Check orders against customer instructions and approved order records before dispatch or collection.Monitor stock levels of flowers, packaging materials, ribbons, containers, accessories, and other shop supplies.Report damaged, expired, missing, or low-stock materials and assist with replenishment requests.Maintain a clean, organized, attractive, and customer-friendly floral-shop environment.Welcome guests, attendees, clients, VIPs, vendors, and event participants at venues and event spaces.Assist with guest registration, seating, directions, venue information, schedules, and event-floor coordination.Monitor guest flow and help ensure smooth movement through reception, seating, exhibition, dining, or event areas.Coordinate with event managers, venue supervisors, security, catering, technical teams, housekeeping, and vendors.Assist with preparing meeting rooms, event spaces, signage, registration desks, guest materials, and seating arrangements.Provide approved information regarding event schedules, facilities, amenities, locations, and visitor procedures.Handle routine guest questions professionally and escalate complaints, accessibility concerns, safety matters, or emergencies appropriately.Support event activities such as receptions, conferences, exhibitions, weddings, product launches, and corporate functions.Assist with monitoring event timelines and communicating approved updates to relevant teams.Maintain accurate visitor lists, attendance records, floor activity logs, event checklists, and operational documentation.Assist with post-event activities, including equipment returns, materials collection, supplier coordination, and venue checks.Prepare daily, weekly, and monthly reports covering financial-desk activity, floral orders, inventory, venue services, guest attendance, and outstanding tasks.Maintain organized electronic and physical files for financial, customer, retail, event, supplier, and venue documentation.Support internal audits, transaction reviews, inventory checks, event evaluations, and operational quality-control activities.Follow company financial controls, customer-service standards, retail procedures, venue policies, workplace safety requirements, data-protection standards, and applicable UAE regulations.Escalate suspicious transactions, significant customer complaints, safety incidents, inventory discrepancies, or operational problems promptly.Identify opportunities to improve financial-desk accuracy, floral-shop service, guest experience, venue coordination, and operational efficiency.RequirementsBachelor’s degree or equivalent qualification in Business Administration, Finance, Accounting, Hospitality, Retail Management, Events Management, or a related field is preferred.3+ years of professional experience in financial administration, customer service, retail, floral or boutique operations, events, hospitality, or venue coordination is preferred.Experience across two or more of financial-desk support, retail assistance, floral-shop operations, event hosting, or venue services is advantageous.Strong understanding of customer service, transaction administration, retail operations, inventory records, and event coordination.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Urdu, Mandarin, French, or Russian are advantageous.Professional, polished, approachable, creative, and customer-focused manner.Exceptional attention to detail when handling transactions, customer requests, orders, inventory, schedules, and event information.Strong organizational, multitasking, prioritization, and follow-up skills.Ability to remain calm and professional in busy customer-facing and event environments.Strong numerical, communication, coordination, and problem-solving skills.Proficiency in Microsoft Excel, Word, Outlook, Google Workspace, POS, CRM, accounting, inventory, and event-management systems.Experience with SAP, Oracle, Microsoft Dynamics, Salesforce, QuickBooks, Odoo, or comparable platforms is advantageous.Familiarity with POS systems, floral-order platforms, inventory software, event-registration tools, venue-management systems, or digital booking platforms is advantageous.UAE or GCC experience in finance, retail, floristry, hospitality, events, luxury services, shopping malls, or corporate services is advantageous.Finance, retail, hospitality, event-management, customer-service, or administrative certifications are advantageous but not required.What We OfferFlexible part-time remote working opportunities within a professional customer, retail, finance, and events-support environment.Competitive compensation aligned with experience, financial administration, floral-shop support, customer service, and venue responsibilities.Opportunity to develop expertise across financial operations, retail administration, floral services, event coordination, guest experience, and business support.Exposure to customers, finance teams, florists, suppliers, event planners, venue managers, VIP guests, and operational departments.Professional development opportunities and continuous learning in financial systems, retail technology, customer experience, inventory management, and event operations.A collaborative environment where professionalism, accuracy, confidentiality, creativity, responsiveness, organization, and service quality are highly valued.