Financial Desk Agent / Floral Shop Assistant / Venue Floor Host

🌟 We’re Hiring: Financial Desk Agent / Floral Shop Assistant / Venue Floor Host📍 Location: United Arab Emirates (Remote)🕒 Employment Type: Part-Time💼 Experience Level: Mid-Level to Senior🌐 Work Arrangement: Fully RemoteAbout UsWe are a professional customer, finance, retail, hospitality, and events-support organization helping businesses manage financial administration, floral services, venue operations, customer experiences, and daily workflows. Our teams connect customers, finance professionals, suppliers, florists, event teams, venue staff, and management through accurate records and dependable coordination.We value professionalism, accuracy, confidentiality, organization, creativity, and service excellence. We are looking for a versatile professional who can support financial desk activities while assisting with floral-shop operations and venue floor services.The RoleWe are seeking an experienced Financial Desk Agent / Floral Shop Assistant / Venue Floor Host to support financial administration, customer inquiries, floral orders, shop operations, event hosting, guest services, and venue coordination.The ideal candidate is professional, approachable, detail-oriented, and comfortable balancing financial documentation with customer-facing retail and hospitality responsibilities.Key ResponsibilitiesAssist with routine financial desk administration, customer account requests, payment records, receipts, and transaction documentation.Verify customer details, invoice references, transaction amounts, payment information, and supporting records.Enter and update approved financial and customer information accurately in accounting, POS, CRM, or administrative systems.Maintain transaction logs, receipts, billing records, refunds, payment confirmations, and outstanding-request trackers.Assist with routine reconciliations and coordinate with finance, sales, customer service, and operations teams.Identify transaction discrepancies, missing documentation, duplicate records, or unusual activity and escalate them to authorized personnel.Protect confidential customer, financial, payment, and commercial information.Prepare routine financial desk reports and administrative summaries.Welcome customers, visitors, clients, VIP guests, and suppliers professionally.Assist with floral-shop administration, customer orders, product availability, collections, deliveries, and reservations.Receive, label, organize, display, and package flowers, plants, containers, ribbons, accessories, and other shop materials.Maintain accurate records of floral orders, customer preferences, deliveries, inventory, and supplier information.Assist florists and creative teams with preparing approved arrangements, sample displays, packaging materials, and event orders.Coordinate with florists, delivery providers, suppliers, event planners, customers, and store management.Check completed orders against approved customer instructions before collection or dispatch.Monitor flower, packaging, container, accessory, and shop-supply levels and report replenishment requirements.Identify damaged, unavailable, or unsuitable materials and communicate issues promptly.Maintain a clean, organized, attractive, and customer-friendly floral-shop environment.Welcome guests, attendees, clients, vendors, speakers, and VIPs at venues and event spaces.Assist with registration, check-in, seating, directions, schedules, guest lists, and venue information.Monitor guest flow and help ensure smooth movement through reception, exhibition, dining, conference, or event areas.Coordinate with event managers, venue supervisors, security, catering, technical teams, housekeeping, and suppliers.Assist with preparing event spaces, registration desks, signage, seating arrangements, guest materials, and presentation areas.Provide approved information regarding event schedules, facilities, amenities, locations, and visitor procedures.Handle routine guest questions professionally and escalate complaints, safety issues, security concerns, or emergencies appropriately.Support conferences, exhibitions, weddings, corporate functions, receptions, product launches, and private events.Monitor event timelines and communicate approved updates, delays, or schedule changes to relevant teams.Maintain attendance records, visitor logs, floor activity reports, event checklists, and operational notes.Assist with post-event activities, including materials collection, equipment returns, supplier coordination, and venue checks.Coordinate customer orders, floral deliveries, venue requirements, and supplier requests when responsibilities overlap.Maintain organized electronic and physical files for financial, customer, floral, event, supplier, and venue documentation.Prepare daily, weekly, and monthly reports covering financial activity, floral orders, inventory, guest attendance, venue services, and outstanding tasks.Support internal audits, transaction reviews, inventory checks, event evaluations, and service-quality assessments.Follow financial controls, customer-service standards, retail procedures, venue policies, workplace safety requirements, data-protection standards, and applicable UAE regulations.Escalate significant financial discrepancies, customer complaints, safety incidents, security concerns, or operational issues promptly.Identify opportunities to improve financial accuracy, floral-shop service, guest experience, venue coordination, and operational efficiency.RequirementsBachelor’s degree or equivalent qualification in Finance, Accounting, Business Administration, Retail Management, Hospitality, Events Management, or a related field is preferred.3+ years of professional experience in financial administration, retail, floral services, hospitality, events, customer service, or operations is preferred.Experience across two or more of financial desk support, floral-shop operations, event hosting, venue services, or retail administration is advantageous.Strong understanding of transaction administration, customer service, retail operations, event coordination, and basic inventory control.Familiarity with POS, accounting, floral-order, booking, or venue-management systems is advantageous.Excellent spoken and written English communication skills.Additional languages such as Arabic, Hindi, Urdu, Mandarin, French, or Russian are advantageous.Professional, polished, approachable, creative, and customer-focused manner.Exceptional attention to detail when handling transactions, customer requests, floral orders, inventory, schedules, and event information.Strong numerical, organizational, multitasking, prioritization, and follow-up skills.Ability to remain calm and professional in busy retail, hospitality, and event environments.Strong communication, coordination, observation, and problem-solving skills.Proficiency in Microsoft Excel, Word, Outlook, Google Workspace, POS, CRM, accounting, inventory, and event-management systems.Experience with SAP, Oracle, Microsoft Dynamics, Salesforce, QuickBooks, Xero, Odoo, or comparable platforms is advantageous.Familiarity with floral-order software, inventory platforms, event-registration tools, visitor-management systems, or venue-management applications is advantageous.UAE or GCC experience in finance, retail, luxury services, floristry, hospitality, events, shopping malls, or corporate services is advantageous.Finance, retail, hospitality, events, customer-service, or administrative certifications are advantageous but not required.What We OfferFlexible part-time remote working opportunities within a professional finance, retail, hospitality, and events-support environment.Competitive compensation aligned with experience, financial administration, floral-shop support, customer service, and venue responsibilities.Opportunity to develop expertise across financial operations, retail administration, floral services, event coordination, guest experience, and business operations.Exposure to customers, finance teams, florists, event planners, VIP guests, venue managers, suppliers, and operational departments.Professional development opportunities and continuous learning in financial systems, retail technology, customer experience, inventory management, and event operations.A collaborative environment where professionalism, accuracy, confidentiality, creativity, responsiveness, organization, and service quality are highly valued.