Financial Services Transformation, Process Optimisation & AI - Senior Consultant

Senior Consultant – Financial Services Transformation, Process Optimisation & AIRole SummaryWe are seeking Senior Consultants to support and deliver transformation engagements for leading financial institutions. The successful candidate will work alongside clients to analyse business challenges, redesign processes, identify AI and automation opportunities, and help deliver innovative solutions across the financial services value chain.Key ResponsibilitiesSupport transformation and process optimisation projects for clients across banking, stock exchanges, digital exchanges, investment management, wealth management, insurance, and fintech.Analyse current-state processes and identify opportunities to improve efficiency, controls, customer experience, and operational effectiveness.Assist in the design and implementation of target operating models, process redesign initiatives, and digital transformation programmes.Support AI and automation initiatives by identifying use cases, conducting assessments, and assisting with the adoption of Generative AI, intelligent automation, and analytics solutions.Gather and document business requirements, conduct process mapping exercises, and facilitate workshops with stakeholders.Support regulatory, risk, governance, and operational transformation engagements.Conduct industry research and benchmarking on market trends, regulatory developments, and emerging technologies.Prepare high-quality client deliverables, reports, presentations, and recommendations.Build and maintain strong relationships with client stakeholders and project team members.Support proposal development, thought leadership initiatives, and business development activities.Contribute to knowledge sharing and team development initiatives.Qualifications & ExperienceBachelor's degree in Business, Finance, Accounting, Economics, Engineering, Information Systems, Computer Science, Data Analytics, or a related field.4–6 years of relevant experience in management consulting, business transformation, operational excellence, process optimisation, digital transformation, or change management.Prior experience within a professional services firm is strongly preferred.Experience working with financial services clients across banking, capital markets, investment management, stock exchanges, digital exchanges, insurance, or fintech sectors.Exposure to process optimisation methodologies such as Lean, Six Sigma, Process Re-engineering, or Continuous Improvement frameworks.Experience supporting transformation initiatives involving AI, Generative AI, intelligent automation, process mining, RPA, data analytics, or workflow digitalisation.Strong analytical and problem-solving capabilities with the ability to translate business challenges into practical solutions.Experience facilitating workshops, gathering requirements, and managing stakeholder relationships.Excellent communication, presentation, and interpersonal skills.Professional certifications such as Lean Six Sigma, Agile, Scrum, CBAP, CFA, FRM, or AI-related certifications are advantageous.