Finastra Support Specialist

Job Description:Job Title: Finastra Fusion Trade Innovation Application Support SpecialistLocation: FujairahExperience Required4–7 years of experience in application support for Fusion Trade InnovationAbout the RoleWe are looking for a hands-on Application Support Specialist with strong operational experience supporting Fusion Trade Innovation (FTI) from Finastra. The role focuses on day-to-day application support, performance monitoring, environment stability, and platform administration within a Trade Finance ecosystem.Key Responsibilities Application Support & OperationsProvide L2/L3 production support for Fusion Trade InnovationMonitor system health, logs, batch jobs, and transaction processingInvestigate and resolve application incidents, defects, and user-reported issuesAnalyze logs and performance reports for proactive issue preventionServer & Application Housekeeping Perform regular housekeeping activities including: Required Technical SkillsStrong hands-on experience supporting Fusion Trade Innovation in production environmentsExperience in:Application administration and environment managementPerformance monitoring tools and log analysisLinux/Unix server environmentsDatabase querying (Oracle / SQL)Job scheduling and batch processingUnderstanding of deployment processes and patch management lifecycleFamiliarity with system integration touchpoints and interfaces QualificationsBachelor’s degree in computer science, IT, or related discipline4+ years of application support experience in banking or financial servicesExperience supporting mission-critical enterprise applications