Fine Jewellery Sales Manager - Abu Dhabi

Fine Jewellery Sales ManagerAbu Dhabi, UAEWe are partnering with a renowned international fine jewellery house to recruit an experienced Fine Jewellery Sales Manager for its Abu Dhabi business.This is a senior commercial position with responsibility for sales performance, client development and the leadership of an established luxury sales team.At this level of fine jewellery, success is about much more than achieving a monthly target. It requires an excellent understanding of the product, the ability to develop long-term client relationships and the commercial judgement to recognise and convert significant opportunities.We are looking for an experienced luxury sales leader who can bring all three together.The RoleThe Fine Jewellery Sales Manager will take a leading role in the commercial performance of the business in Abu Dhabi.You will work closely with the sales team, senior management and regional functions to drive performance, develop the client business and maintain the service standards expected from an internationally recognised fine jewellery house.This is a visible, hands-on leadership position. You will spend significant time with the team and clients, supporting important appointments and ensuring opportunities are followed through properly.Sales & Commercial PerformanceA major part of your responsibility will be understanding the business at a detailed level and ensuring the team consistently delivers against its commercial objectives.You will:Drive sales performance across fine jewellery and relevant product categoriesEstablish clear individual and team objectivesMonitor sales performance and key commercial indicatorsIdentify opportunities to improve conversion, productivity and average transaction valueWork individually with Client Advisors to develop their businessSupport significant and complex sales opportunitiesReview client pipelines and ensure appropriate follow-upContribute to sales forecasts, budgets and commercial planningProvide management with relevant feedback on client demand and market activityMaintain a strong understanding of competitor activity and developments within the luxury marketClient DevelopmentClient development will be central to the position.The successful candidate will understand how relationships are built and maintained within fine jewellery and how very different the approach can be when dealing with significant purchases and long-term clients.You will help the team develop stronger individual client portfolios while ensuring existing relationships continue to receive an exceptional level of attention.Responsibilities will include:Developing and maintaining relationships with high-value clientsSupporting Client Advisors with important client relationshipsIdentifying opportunities to develop new businessReviewing client portfolios and development opportunities with the teamSupporting private appointments and personalised presentationsDeveloping structured follow-up around significant sales opportunitiesWorking with CRM and regional teams on client development initiativesSupporting local, regional and international client eventsEnsuring client information and activity are accurately maintained within relevant systemsThe objective is not simply to increase the number of client contacts. It is to develop stronger, more meaningful relationships that translate into long-term business.Fine Jewellery SalesWe are particularly interested in candidates who understand the consultative nature of selling fine jewellery.Significant purchases can involve longer decision-making processes and require patience, discretion, excellent product knowledge and consistent follow-up.You will help the team develop confidence around presenting important pieces and communicating craftsmanship, design, materials, gemstones and the heritage of the house.You will also work closely with regional teams to provide feedback on client preferences, product requests and commercial opportunities within the Abu Dhabi market.Leadership & Team DevelopmentThis role requires someone who can improve the performance of the entire sales team, rather than relying solely on their own ability to sell.You will:Lead, coach and develop a team of luxury sales professionalsSet clear expectations and maintain accountabilityConduct regular individual performance discussionsCoach Client Advisors around sales and client developmentSupport team members during important appointmentsIdentify individual strengths and development areasHelp develop future talent within the businessMaintain a collaborative but commercially focused working environmentSupport the integration and development of new team membersWork with HR and management on recruitment, performance and development mattersYou should be comfortable recognising excellent performance but equally capable of addressing areas where improvement is required.Product & BrandAn excellent understanding of the house, its collections and its craftsmanship will be expected.You will ensure the sales team maintains strong knowledge across:Fine jewellery collectionsGemstones and precious materialsCraftsmanship and productionHouse heritage and designNew collections and product launchesExceptional and limited piecesRelevant competitor and market developmentsThe ability to translate product knowledge into engaging client conversations will be particularly important.Events & Private SellingPrivate appointments and client events will form another important part of the position.You will work with the relevant teams to identify appropriate clients for collection launches, private presentations and other brand experiences.This will include preparation ahead of events, supporting the team during them and ensuring there is structured commercial follow-up afterwards.What We're Looking ForWe would like to hear from candidates who can demonstrate:Strong experience within fine jewellery, high jewellery, watches or another relevant luxury environmentPrevious responsibility for leading and developing a luxury sales teamA proven record of delivering against commercial objectivesExperience developing and maintaining high-value client relationshipsStrong understanding of clienteling and relationship-led sellingExcellent luxury service standardsThe ability to coach and develop experienced sales professionalsStrong commercial awareness and confidence working with sales data and KPIsExcellent communication and interpersonal skillsThe ability to work effectively with regional and international stakeholdersA professional and discreet approachStrong organisational skills and attention to detailThe ability to operate effectively within a demanding, performance-focused luxury environment