Fine Jewelry Logistics Coordinator

Position SummaryThe Logistics Coordinator ensures the smooth flow of goods and information across the organization by managing receiving operations, coordinating domestic and international shipments, supporting front office functions, and maintaining accurate inventory and administrative records. This role is central to daily operational efficiency and provides reliable support across the Production, Sales, and Marketing departments.Key ResponsibilitiesReceiving & InventoryReceive, inspect, and verify all incoming merchandise and materials.Log and track daily receipts accurately in the inventory system.Communicate discrepancies or damages to the Operations Manager promptly.Manage monthly memo balance notifications to customers and own that report.Maintain organized receiving and storage areas.Open received boxes and prepare items for distribution to the appropriate departments.Shipping & LogisticsPrepare and ship domestic, international, and armored packages via FedEx, Malca-Amit, and Brinks.Log and track all outgoing shipments daily; record tracking numbers in JewelMate and on corresponding invoices or memos.Schedule armored and FedEx pick-ups; coordinate special shipments for Marketing and other departments.Assist with drop shipments and monthly memo balance reporting.Ensure accurate documentation and timely delivery of all outgoing packages.Front Office OperationsGreet and assist visitors, vendors, and clients; open and secure office doors as needed.Answer and route incoming calls or messages promptly and professionally.Handle incoming and outgoing mail, including daily pick-up and drop-off from the mailroom.Maintain an organized and welcoming front office environment.Provide coverage for the front desk or office assistant when necessary (calls, deliveries, light admin tasks).Office Upkeep & Supply ManagementMonitor office, shipping, and kitchen supplies; place and receive orders (Costco, Staples, Amazon, etc.) and restock as needed.Maintain cleanliness and orderliness in the front office, kitchen, receiving area, and shared storage spaces.Assist the cleaning service during biweekly visits and ensure daily tidying and trash removal.Administrative SupportFile invoices, memos, bills, and vendor documents regularly to maintain organized records.Support document control by shredding outdated files and emailing copies of GIA certificates upon request.Monitor the JBT customer watchlist and flag relevant updates.Perform additional administrative duties and projects as assigned.Required QualificationsHigh school diploma or equivalent required; associate's or bachelor's degree preferred.1-2 years of experience in logistics, receiving, shipping, or office operations.Proficiency in Microsoft Office (Excel, Word, Outlook).Experience with shipping platforms such as FedEx; familiarity with Malca-Amit or Brinks a plus.Experience with inventory or order management systems.Strong attention to detail and accuracy in data entry and record-keeping.Ability to manage multiple priorities in a fast-paced environment.Professional written and verbal communication skills.Experience in the jewelry or luxury goods industry a plus.Benefits: Paid ParkingPTOMonthly Team EventsGrowth OpportunitiesAnnual Performance Review Bonus401K MatchHealth Insurance