Fire Alarm Technician

Company Description Amtidaad Technical Services is an ISO 14001:2015 and ISO 9001:2015 certified company, approved by Dubai Civil Defense (DCD) Category A+ for fire and safety services. The organization specializes in three main verticals: Fire and Safety, Low Current systems, and MEP specialized services, offering both installation and maintenance. Its fire and safety portfolio includes fire alarm and firefighting systems, emergency lighting, suppression systems, room integrity testing, and in-house refilling of various fire extinguishing agents. Amtidaad also delivers CCTV surveillance, access control, gate barriers, structured cabling, fiber optics, and UPS solutions, alongside MEP services such as capacitor bank installation, generator and LV electrical work, and pump and motor repairs. The company focuses on delivering reliable, compliant, and high-quality technical services to a diverse customer base across Dubai.Role Description The Fire Alarm Technician role is a full-time, on-site position based in Dubai. The technician will install, test, commission, and maintain fire alarm systems and related life safety equipment in commercial, industrial, and residential facilities, in line with applicable codes and standards. Day-to-day tasks include performing routine inspections and preventive maintenance, diagnosing and troubleshooting system faults, replacing defective components, and documenting all work performed. The role also involves coordinating with project and maintenance teams, supporting annual maintenance contracts, and ensuring that all systems meet Dubai Civil Defense and company quality requirements. The technician will interact with customers on-site, explain system functionality, and provide basic user guidance while following all safety procedures and company policies.QualificationsDemonstrated experience in Alarm Systems and Life Safety, including installation, testing, commissioning, and maintenance of fire alarm and related systems.Strong Low Voltage Engineering knowledge for fire alarm panels, detectors, notification devices, and integration with low current systems.Proficiency in Troubleshooting fire alarm and life safety systems, including fault diagnosis, repair, and preventive maintenance.Effective Customer Service skills, with the ability to communicate clearly, respond to customer needs, and maintain professional conduct on-site.Relevant technical diploma or certification in electrical, electronics, or fire protection engineering; additional fire alarm or civil defense approvals are an advantage.Familiarity with local codes and standards (e.g., Dubai Civil Defense requirements) and safe work practices.Ability to read technical drawings, use test equipment, and maintain accurate service documentation.Valid UAE driving license and prior field experience in Dubai or the wider UAE market are preferred.