Flights and hotels sales representative

Company Description New Age Tourism provides personalized travel services for individuals and groups, covering both vacation and business trips at competitive prices. The company focuses on delivering complete travel experiences that balance quality and value for every client. New Age Tourism is dedicated to designing and facilitating journeys that deepen travelers’ awareness of the destinations they visit. The team emphasizes authentic cultural experiences, helping travelers gain a true sense of each country and its people. This commitment to service and meaningful travel experiences shapes the way New Age Tourism works with clients.Role Description This is a full-time, on-site Flights and Hotels Sales Representative role based in Sheraton Heliopolis area. The person in this role will handle customer inquiries, provide travel options, and prepare flight and hotel quotations aligned with client needs and budget. Daily tasks include reserving and ticketing flights, booking hotel accommodations, and coordinating any changes or cancellations promptly and accurately. The role involves explaining travel packages, policies, and terms clearly, while ensuring a high level of customer satisfaction and adherence to company procedures. Collaboration with internal teams and travel partners is expected to secure the best available options and maintain up-to-date knowledge of offers, routes, and accommodation choices.Qualifications Strong customer service and sales skills, including the ability to understand client needs and close bookings ethically and effectively.Excellent communication skills in spoken and written English.Solid organizational and time-management skills, with attention to detail in handling reservations, payments, and documentation.Comfort with using computers, reservation systems, and online booking platforms; proficiency in common office software.Ability to work in a fast-paced environment, manage multiple requests, and maintain a calm, solution-oriented approach.Team-oriented mindset, reliability in on-site attendance, and willingness to learn about new destinations and travel products.Previous experience in travel, tourism, or hospitality sales is preferred but not strictly required; relevant training or education in amadeus is beneficial.