Food & Beverage Manager
Proper Hospitality · Santa Monica, CA
Apply & track with Apply EdgeJoin the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. A seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests.Position OverviewThe Food and Beverage Manager is responsible for overseeing all aspects of food and beverage operations within Calabra, our signature outlet, ensuring that services meet the highest standards of quality, efficiency, and guest satisfaction. This role involves managing the F&B team, optimizing operational processes, controlling budgets, maintaining inventory, and developing menus that align with Santa Monica Proper's brand and customer expectations. The Food and Beverage Manager works closely with other departments and ensures compliance with health and safety regulations while driving profitability and guest satisfaction.Essential Job Duties & Responsibilities Operations Management Oversee the daily operations Calabra, including the restaurant, bar, banquets, and room serviceEnsure that all F&B services are delivered in line with hotel standards and guest expectationsMonitor F&B processes, workflows, and staffing to ensure efficiency and service excellenceHandle guest inquiries and resolve complaints or issues in a timely and professional manner Staff Management & DevelopmentLead, train, and manage F&B staff, including servers, bartenders, cooks, and supervisorsDevelop and implement training programs to ensure that staff are knowledgeable about menu offerings, service standards, and safety protocolsConduct regular staff performance evaluations, provide coaching, and identify areas for developmentCreate staffing schedules and ensure appropriate coverage during peak hours, special events, and holidays Menu Development & Cost ControlCollaborate with the culinary team to develop innovative menus that align with hotel standards and meet guest preferencesEnsure the menu offerings are diverse, profitable, and sustainableMonitor food and beverage costs and work to maintain or improve profit marginsImplement strategies for cost control and inventory management to reduce waste and ensure budget adherenceOversee the ordering of supplies, ingredients, and beverages, ensuring that stock levels meet operational needs Budgeting & Financial ManagementAssist in preparing the annual food and beverage budget and financial forecastsMonitor F&B expenses, including food costs, labor costs, and overheads, and take corrective action as necessary to stay within budgetAnalyze financial reports to evaluate the performance of F&B operations and implement corrective measures when neededDevelop pricing strategies to maximize revenue while maintaining competitive pricing in the market Guest Experience & SatisfactionEnsure a consistent and exceptional guest experience by maintaining high service standardsDevelop guest service protocols and lead by example in promoting a guest-centric cultureUse guest feedback, reviews, and surveys to continuously improve the quality of service and offeringsPlan and execute special events, promotions, and themed dinners to enhance guest experience and drive revenue Health, Safety & ComplianceEnsure all F&B operations comply with health and safety regulations, including food safety, sanitation, and hygiene standardsMaintain proper storage, handling, and labeling of food and beverage items to ensure quality and safetyEnsure staff are trained on health and safety procedures, including emergency protocols and food handling requirementsConduct regular inspections of food preparation areas, equipment, and storage facilities to ensure compliance with regulationsInventory & Supply Chain ManagementOversee inventory control for food, beverage, and supplies, ensuring stock levels meet demand without excessive overstockingCoordinate with suppliers and vendors to ensure timely deliveries and competitive pricingConduct regular inventory audits to maintain accuracy and identify any discrepanciesEnsure the maintenance of kitchen and bar equipment, ensuring they are functioning properly and scheduled for regular servicingSales & Marketing SupportCollaborate with the marketing team to promote F&B outlets, special offers, and eventsContribute to the development and implementation of promotional campaigns to drive revenue and attract new guestsParticipate in the development of seasonal menus, signature cocktails, or exclusive promotions to enhance the guest experience and increase sales Education and/or Experience Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred5+ years of experience in food and beverage management, preferably within the hospitality or hotel industryPrevious experience in a leadership role managing large teams in high-volume food and beverage operationsProven experience in budgeting, cost control, and financial analysisKnowledge of food and beverage trends, industry best practices, and health and safety regulationsServSafe, RBS and/or TIPS certified Skills/Specialized Knowledge Strong leadership and team management skills, with the ability to motivate and inspire staffExcellent customer service skills, with a focus on creating exceptional guest experiencesIn-depth knowledge of food and beverage operations, including menu development, inventory management, and cost controlStrong organizational and time-management skills, with the ability to handle multiple tasks simultaneouslyExcellent communication and interpersonal skills, with the ability to build relationships with guests, staff, and vendorsAbility to analyze financial data, track performance metrics, and make data-driven decisionsProficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and point-of-sale (POS) systemsPhysical Demands Ability to stand or walk for extended periods during shiftsAbility to lift up to 25 pounds (e.g., boxes of supplies, inventory, or equipment)Occasional bending, stooping, and reaching to perform tasks or manage inventoryAbility to work flexible hours, including evenings, weekends, and holidays, depending on operational needsSalary$82,400 Why Join Proper Hospitality At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together. Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper). We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests. Our Commitment: Building the Best Place to Work Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically. At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another. Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category. We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.