Food and Beverage Manager

Position: Food & Beverage ManagerDepartment: Food & Beverage / Restaurant OperationsLocation: Lodhi Colony, New DelhiExperience: 6+ YearsIndustry: Fine Dining / Luxury Hospitality / Premium RestaurantsAbout the FrameThe Frame is a distinctive multi-level dining destination in Delhi's Lodhi Art District, where food, art, design, and storytelling come together to create an immersive hospitality experience.We are building a passionate team committed to delivering exceptional, personalised, and memorable guest experiences.Role OverviewAs the Food & Beverage Manager, you will be responsible for overseeing the overall day-to-day restaurant and F&B operations at The Frame. You will ensure smooth operations, exceptional service standards, efficient team management, and a consistently high-quality guest experience.The role requires strong leadership and complete ownership of front-of-house operations, including service, guest relations, beverage operations, team performance, and coordination with the kitchen and management teams.Key Responsibilities Oversee and manage the overall daily restaurant and F&B operations.Ensure smooth service and maintain exceptional fine-dining and hospitality standards.Lead and manage the front-of-house, service, guest relations, bar, and beverage teams.Manage staff rosters, attendance, grooming, discipline, training, and performance.Conduct regular team briefings and ensure SOPs and service standards are consistently followed.Take ownership of the overall guest experience, including VIP and regular guest handling.Handle guest feedback and complaints professionally and ensure effective service recovery.Coordinate closely with the Head Chef, kitchen, bar, management, and other teams.Monitor daily sales, operational performance, costs, wastage, and inventory.Ensure proper stock management and coordinate operational requirements with relevant teams.Maintain high standards of cleanliness, presentation, ambience, hygiene, and operational readiness.Support private events, special occasions, promotions, and other business requirements.Identify opportunities to improve service quality, operational efficiency, revenue, and guest satisfaction.Provide regular operational updates and reports to senior management.Requirements 6+ years of experience in restaurant and Food & Beverage operations.At least 3 years of experience in a managerial or senior restaurant operations role.Strong fine-dining or luxury hospitality experience is mandatory.Proven experience managing teams and overall restaurant operations.Strong knowledge of service standards, guest experience, beverage operations, inventory, and cost control.Excellent leadership, communication, problem-solving, and decision-making skills.Ability to work independently, take ownership, and perform effectively in a fast-paced environment.Professional, confident, well-groomed, and highly guest-focused.Why Join The Frame?Lead the operations of a unique, multi-level premium dining destination.Be part of building The Frame's service culture and hospitality standards from the ground up.Work closely with culinary, beverage, creative, and management teams.Opportunity for strong professional growth and leadership development.