Food and Beverage Manager

Filinvest Hospitality Property: Grafik Pine House BaguioExperience: At least 3 years of service experience in a five-star or deluxe hotel as a Restaurant Manager.Create exceptional experiences with Filinvest Hospitality. We are hiring a Food & Beverage Manager with the following expertise:Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.Lead the F&B team by attracting, recruiting, training, and appraising talented personnel.Supervise dining room personnel and ensure proper implementation of service procedures and quality standards.Establish targets, KPI's, schedules, policies, and procedures.Check that standards on hygiene and sanitation are complied with within the Banquet, Restaurant, and Bars and are consistently observed by the staff.Prepare required reports and requisitions for the Restaurant's operations and administrative functions.Monitor restaurant reservations and assist in serving guests when necessary.Supervise staff in anticipating guests' needs and establishing good customer relations.Act on guest complaints and adopt service recovery measures.Attend staff meetings and briefings to keep staff informed of current activities in the hotel.Identify customers' needs and respond proactively to all of their concerns.Conduct training (monthly/weekly).