Forward Deployed Engineer [33383]

Full-time | Onsite | Menlo Park, CA (San Francisco Bay Area)About the CompanyWe're building data and intelligence infrastructure that helps decision-makers navigate complex, fast-moving markets. Leveraging decades of proprietary data across deals, lending, and financial markets, our platform delivers actionable insights and AI-powered solutions for institutional investors, lenders, and financial organizations.Our product suite includes prospect intelligence, AI-powered developer tools, and loan origination software. We believe the right people, equipped with the right technology, can make better decisions and unlock greater opportunities.About the ProductOur AI coding agent helps engineering teams search codebases, edit real files, run tests, and prepare production-ready code from a desktop app, CLI, or cloud environment. It's designed to deliver real code changes—not mockups—with lower context costs, faster task startup, and support for multiple leading AI models.About the RoleWe're looking for a Forward Deployed Engineer to work at the intersection of engineering and customer success for our AI developer platform.You'll partner directly with customer engineering teams to understand their workflows, integrate and configure the product, troubleshoot issues in real-world environments, and turn customer feedback into product improvements.This is a hands-on technical role for someone who enjoys building alongside customers—not simply supporting them after deployment.What You'll DoPartner directly with engineering teams to onboard and integrate the AI coding platform into their codebases and workflows.Diagnose and resolve technical issues, including repository-specific edge cases and CI/testing integration problems.Build custom scripts, configurations, and lightweight tooling that help customers get value from the product faster.Serve as the technical voice of the customer by sharing real-world usage patterns, blockers, and feature requests with the product and engineering teams.Lead technical demos and proof-of-concept implementations for prospective customers.Develop best practices and playbooks for successful customer adoption.What We're Looking ForStrong software engineering background with the ability to understand unfamiliar codebases across multiple languages and frameworks.Experience with CI/CD pipelines, testing frameworks, and modern developer tools.Comfortable working directly with customers and explaining technical concepts clearly.Self-directed with the ability to own problems from start to finish.Previous experience in a customer-facing technical role (Solutions Engineer, Forward Deployed Engineer, Technical Customer Success, etc.) is a plus but not required.Familiarity with AI coding tools or LLM-based developer products is a plus.Why JoinYou'll be one of the earliest technical hires helping shape how engineering teams adopt AI coding agents in production environments. This is a high-impact role with direct influence on both the product roadmap and the evolution of the Forward Deployed Engineering function.