Forward Deployed Engineer

About the RoleSocioTech Services is seeking a motivated and technically skilled Forward Deployed Engineer to work closely with our U.S.-based client in the trucking and transportation industry.This role combines software engineering, technical consulting, system implementation, customer collaboration, and operational problem-solving. You will work directly with business and technical teams to understand operational challenges, develop practical solutions, integrate systems, automate workflows, troubleshoot issues, and deploy technology within real-world business environments.The ideal candidate enjoys solving business problems through technology and is comfortable working across software engineering, operations, product, and customer-facing teams.ResponsibilitiesWork with clients and internal teams to understand business requirements, technical needs, and operational challenges.Design, develop, configure, and deploy software solutions based on business requirements.Customize internal platforms, dashboards, workflows, and automation systems.Build and maintain integrations between databases, APIs, CRM platforms, third-party tools, and internal applications.Analyze existing business processes and identify opportunities for automation and improvement.Write scripts, database queries, APIs, and automated workflows.Troubleshoot software, database, integration, network, and system-related issues.Support the implementation and deployment of new features and technical solutions.Convert client feedback and operational requirements into product improvements.Test solutions before deployment and monitor system performance after implementation.Investigate production issues and provide timely technical support.Prepare technical documentation, implementation guides, and process instructions.Train employees and users on newly deployed systems and workflows.Communicate technical limitations, risks, project updates, and recommended solutions clearly.Manage multiple technical tasks and client requirements simultaneously.Research emerging technologies and identify practical business applications.Collaborate with engineering, operations, customer support, and management teams.Help improve system reliability, efficiency, usability, and scalability.RequirementsStrong understanding of software development and system implementation.Knowledge of programming languages such as Python, JavaScript, Java, C#, or similar technologies.Experience working with SQL databases and writing database queries.Understanding of REST APIs, system integrations, and data exchange processes.Ability to understand business requirements and convert them into technical solutions.Strong analytical, problem-solving, and troubleshooting skills.Good verbal and written English communication skills.Ability to explain technical concepts to non-technical users.Strong attention to detail and organizational skills.Ability to work independently and manage multiple priorities.Ability to learn new software, technologies, and business processes quickly.Willingness to work night shifts aligned with U.S. Pacific Time.Ability to work in a fast-paced, collaborative, and client-focused environment.Preferred SkillsExperience with Python, SQL, JavaScript, Node.js, React, or similar technologies.Experience working with CRM platforms, internal business systems, or workflow-management tools.Experience integrating third-party APIs and software platforms.Familiarity with Git, version control, testing, debugging, and deployment processes.Experience with cloud platforms, servers, automation tools, or AI-powered applications.Experience developing dashboards, reports, and data-processing solutions.Understanding of artificial intelligence, intelligent agents, and workflow automation.Experience working directly with customers or implementing solutions in client environments.Knowledge of the trucking, transportation, logistics, or regulatory compliance industry is an advantage.Ability to evaluate new technologies and identify useful applications for the business.What We OfferStable full-time employment.Opportunity to work on real-world software, automation, and AI projects.Direct exposure to international clients and business operations.Professional and collaborative work environment.Career growth opportunities in software engineering, automation, AI, and technical consulting.Training and professional development opportunities.Hands-on experience with system integrations, deployments, and client-facing engineering.Opportunity to research and implement emerging technologies.Opportunity to contribute directly to product development and business improvements.