Founder & Investor Success Associate

Founder & Investor Success Associate iACCEL GBI | Elevix • UAE • 1–2 years’ experienceAbout the roleWe are looking for a bright, energetic and entrepreneurial professional to work at the intersection of founders, investors, ecosystem partners, operations and technology. This is a high-ownership role supporting iACCEL GBI, our go-to-market accelerator for technology startups, and Elevix, our digital platform built to support founders, investors and service providers across the startup ecosystem. What you will do • Founder & investor success: Manage the end-to-end onboarding journey for founders, investors and ecosystem partners on Elevix — from outreach and profile completion to documentation, follow-ups, platform guidance and ongoing engagement.• Startup ecosystem engagement: Build and maintain relationships with founders, investors, mentors, accelerators, advisors, corporate partners and service providers, with a strong focus on the UAE startup ecosystem.• Sales & coordination: Support business development by managing prospects, coordinating meetings, tracking follow-ups, maintaining CRM records and ensuring opportunities move forward in a timely and organised manner.• Social media & community outreach: Use LinkedIn, WhatsApp communities, email and other digital channels to reach founders and investors, support campaigns and announcements, grow relevant communities and improve engagement.• Product & technology feedback: Work closely with the Elevix product and technology teams, gather regular feedback from founders, investors and partners, identify friction points and help translate user needs into actionable product improvements.• Platform adoption: Help users understand the value of Elevix and drive higher completion, activation and engagement across the platform.• Cross-geography coordination: Work with internal teams and external stakeholders across multiple countries and time zones, ensuring clear communication and timely execution.• Office & front-office coordination: Support day-to-day office operations, meeting logistics, visitors, documentation and events, helping create a professional and welcoming experience for founders, investors and partners.What makes this role different This is not a conventional administration role. On the same day, you may be onboarding a founder, following up with an investor, testing a new platform feature, coordinating a partnership discussion and supporting an ecosystem event. We are looking for someone who enjoys variety, takes ownership and wants to help build something from the ground up.  Who we are looking for The ideal candidate will have 1–2 years of professional experience and some exposure to startups, technology, accelerators, venture capital, SaaS, business development, customer success, community management or founder/investor relations. Prior experience in the UAE startup ecosystem will be a strong advantage.• Excellent spoken and written English• Curious about startups, technology and investing• Strong interpersonal and stakeholder-management skill• Proactive and comfortable taking ownership• Comfort with technology, digital platforms and AI-enabled tools• Confident interacting with founders, investors and senior stakeholders• Working knowledge of CRM, Google Workspace / MS Office and collaboration tools• Relationship-oriented and service-minded• Professional use of LinkedIn and social media for outreach• Tech-comfortable and eager to learn new tools• Strong coordination, organisation and follow-through• Detail-oriented without losing sight of the bigger picture• Ability to manage multiple tasks and priorities simultaneously• Resourceful, adaptable and comfortable in a fast-moving environment• Experience working with teams across geographies/time zones• Passionate about helping build and scale something together What success looks like • Founders and investors experience a smooth, responsive and professional onboarding journey.• Elevix user feedback is captured systematically and translated into product improvements.• Sales, partnership and ecosystem follow-ups are consistently tracked and closed.• Community engagement and platform participation grow through disciplined outreach.• Internal teams have reliable coordination support across product, technology, partnerships and office operations.Why join iACCEL GBI & Elevix You will get hands-on exposure to founders, investors, technology companies, advisors, accelerators, corporate partners and international markets. The role offers the opportunity to work closely with leadership, product and technology teams while contributing directly to the evolution of a platform being built for the startup ecosystem.How to applyInterested?Send your CV with a short note on why the startup ecosystem interests you and why you would be a strong fit.Email: iaccel.support@iaccelgbi.com | Subject: Application – Founder & Investor Success Associatewww.iaccelgbi.com | www.elevix.me We are looking for someone who wants to learn, contribute and help build the journey with us.