Founder’s Office – Operations

About the RoleWe are looking for a highly organized and execution-focused professional to join our Founder’s Office – Operations team.You will work closely with the founders and leadership team to ensure key business priorities are translated into action. The role involves cross-functional coordination, operational tracking, process improvement, reporting, and driving important initiatives to completion.This is not purely an administrative role. We are looking for someone who can understand business priorities, take ownership, follow through relentlessly, and bring structure to execution.Key ResponsibilitiesWork closely with founders and leadership on key operational priorities.Track strategic initiatives, commitments, deadlines, and action items across teams.Coordinate across Sales, Delivery, HR, Finance, Marketing, and Operations.Drive follow-ups and ensure agreed actions are completed on time.Prepare management reports, dashboards, presentations, and operational updates.Identify operational bottlenecks and recommend process improvements.Help establish and document internal processes, SOPs, and governance mechanisms.Support leadership reviews and ensure decisions are converted into actionable tasks.Track business KPIs and highlight areas requiring management attention.Coordinate special projects and company-wide initiatives.Improve visibility and accountability across different functions.Support leadership with business analysis and operational decision-making.Take ownership of ad-hoc high-priority initiatives requiring cross-functional execution.What We’re Looking ForStrong organizational and execution skills.Excellent communication and stakeholder management.Ability to manage multiple priorities simultaneously.Strong follow-up and attention to detail.Comfortable working directly with senior leadership.Strong analytical and problem-solving abilities.Ability to operate independently in a fast-paced environment.Good knowledge of Excel/Google Sheets, PowerPoint/Google Slides, and collaboration/project management tools.Experience in business operations, program management, project coordination, consulting, or a Founder’s Office role is preferred.Who Will Thrive HereSomeone who naturally takes ownership, enjoys bringing structure to complex situations, communicates confidently across teams, and is comfortable being accountable for driving initiatives from discussion to completion.