Franchise Director

Role Description This full-time, on-site Franchise Director role is based in Dubai, United Arab Emirates. The Franchise Director will oversee the development, growth, and performance of the franchise network, ensuring alignment with GMNSM’s brand standards and strategic objectives. Day-to-day responsibilities include evaluating franchise opportunities, negotiating franchise agreements, and guiding franchise partners through onboarding and operational ramp-up. The role involves monitoring franchise performance, analyzing financial reports, and implementing action plans to improve sales, profitability, and customer experience. The Franchise Director will collaborate with internal teams to design training programs, support marketing initiatives, and ensure compliance with legal and regulatory requirements in the region. This position also requires regular visits to franchise locations, providing coaching, performance reviews, and operational support to franchise partners.Qualifications Franchising and business development skills, with experience in managing and expanding franchise networks.Business planning and strategic planning skills to set growth targets and operational frameworks.P&L management and financial analysis skills to oversee franchise profitability and budget control.Training and coaching skills to develop and deliver effective programs for franchise partners and their teams.Sales and relationship management skills to drive revenue growth and sustain strong franchise partner engagement.Proven experience in a senior franchise or multi-unit management role, ideally within retail, hospitality, or consumer services.Strong leadership, decision-making, and problem-solving abilities, with a focus on measurable outcomes.Excellent communication and negotiation skills, with fluency in English; Arabic language skills are an advantage.Ability to work on-site in Dubai and travel regularly to franchise locations within the region.Bachelor’s degree in Business Administration, Management, or a related field; advanced degree or professional certification is a plus.