Franchise_Regional Director

Regional Director_Franchise OperationsLocation: California (Up to 50% Travel)Department: Franchise OperationsReports To: Senior Vice President, Franchise OperationsSalary: $110k-$120k annualAbout Comfort KeepersComfort Keepers is a leading provider of in-home care services that Elevate the Human Spirit. We help seniors live independently and joyfully in the comfort of their own homes. Our company-owned locations are critical to our mission, and we are seeking a dynamic, results-driven leader to oversee regional operations and support our continued growth.Position SummaryThe Franchise Regional Director (RD) provides strategic and operational leadership for multiple company-owned locations within an assigned region. This position ensures operational excellence, financial performance, regulatory compliance, and outstanding client service.The RD works closely with the Senior Vice President of Franchise Operations, Executive Director of Franchise Operations, and cross-functional teams including Human Resources, Finance, and Internal Audit to execute company initiatives and deliver measurable results.ResponsibilitiesLeadership & People ManagementLead and mentor local management teams to achieve performance and service excellenceBuild a culture of engagement, collaboration, and accountabilityMonitor and improve key performance metrics (UOP, DSO, revenue growth, retention)Provide ongoing feedback and performance insights to senior leadershipCompliance & QualityEnsure all operations meet state, federal, and licensing standardsPartner with HR to maintain compliance with employment and workplace regulationsPromote ethical practices, client safety, and quality assuranceStrategic Planning & GrowthAnalyze operational and financial data to identify opportunities for improvementConduct regular SWOT analyses to anticipate business challenges and drive solutionsDevelop and implement regional business plans aligned with company objectives and EBITDA targetsFinancial PerformanceDrive revenue growth and profitability across all assigned locationsEvaluate financial results to identify trends, risks, and opportunitiesImplement strategies to reduce overtime, optimize staff utilization, and lower turnoverQualifications5+ years of leadership experience in multi-site or regional management, preferably within healthcare, homecare, or a related service industryBachelor’s degree in Business, Marketing, Healthcare Administration, or a related field (or equivalent experience)Proven record of achieving business growth and operational excellenceExperience in quality assurance, compliance, or risk management preferredExcellent communication, presentation, and analytical skillsDemonstrated ability to motivate, lead, and develop high-performing teamsKey SkillsLeadership and team developmentStrategic planning and executionFinancial management and analysisOperational improvement and problem solvingRelationship building and communicationProfessional integrity and confidentialityWorking EnvironmentRemote position with up to 50% travel for site visits, meetings, and eventsRequires extended periods working at a computer or on the phoneOccasional lifting up to 25 lbsWhy Join Comfort KeepersMission-driven culture that values compassion, excellence, and integrityOpportunity to influence regional operations and make a meaningful impactCollaborative leadership team and growth-focused environmentCompetitive compensation, annual incentive eligibility, and comprehensive benefits packageApply TodayJoin a team that’s passionate about Elevating the Human Spirit — for our clients, our caregivers, and each other.Apply now to become a Franchise Regional Director with Comfort Keepers.CKAdminPowered by JazzHRXRdc7fRy7D